CTW Employment Specialist - (Southampton)

Seetec • Southampton, MA

56d • £30,000 - £32,000

About The Position

The Employment Specialist supports participants with health support needs and learning disabilities to move into sustainable employment. The role manages a caseload and provides tailored advice, guidance, and practical assistance to help people overcome barriers, build confidence, and achieve positive employment outcomes. It includes assessing participants, creating personalised Action Plans, coordinating interventions, signposting to specialist services, and working with referral partners, local support services, and external agencies.

The postholder engages with local employers to identify suitable vacancies and supports participants through job matching, applications, interviews, and in-work support. The role also requires understanding the local labour market, delivering strong customer service, meeting performance, quality, and compliance targets, maintaining accurate records, and following safeguarding, data protection, and company policies.

The role is based in Southampton, is permanent, and is 37 hours per week. Working hours are Monday to Thursday, 8:30 am to 5:00 pm, and Friday, 8:30 am to 4:30 pm. The salary is £30,000 to £32,000 per annum, dependent on experience.

Requirements

• Experience working in a target-driven environment.
• Experience delivering services against contractual and quality standards.
• GCSE (or equivalent) in English and Maths at Grade C/4 or above.
• Strong IT skills, including Microsoft 365 applications and digital communication tools.

Nice To Haves

• Good understanding of the local labour market.
• Knowledge of self-employment, employability, and recruitment sectors.
• Experience providing information, advice, and guidance to customers.
• Full UK driving licence.

Responsibilities

• Manage a caseload of participants, providing tailored support to help them move into sustainable employment.
• Conduct assessments and develop personalised Action Plans to overcome barriers to work.
• Achieve performance, quality, compliance, and customer service targets.
• Build relationships with local employers and identify suitable job opportunities.
• Support participants with job applications, interviews, and in-work support.
• Work with partner organisations and specialist services to provide holistic support.
• Maintain accurate records and comply with data protection and safeguarding requirements.
• Champion best practice and adhere to company policies and procedures.
• Undertake other duties appropriate to the role.

Benefits

• 25 days annual leave plus bank holidays and a birthday day off, with the opportunity to buy additional days.
• 2 volunteer days.
• Pension with 5% employee and 5% employer contributions.
• Healthcare Cash Plan, including life assurance of 3 times salary.
• Annual salary review.
• Refer A Friend Scheme.
• Free access to Benefit Hub, an online portal with retail discounts, a cycle-to-work scheme, and additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED