Employment Specialist

Career Path Services • Kennewick, WA

2d • Onsite

About The Position

Career Path Services is seeking an Employment Specialist in Tri Cities, WA, to join their team as an ambassador of hope. This role involves helping clients feel comfortable and confident while delivering comprehensive coaching, employment training, job placement, goal setting, and support for building skills necessary to move out of poverty. The successful candidate will be dedicated to delivering personalized support services to people and businesses in need, supporting adults in overcoming barriers, building job readiness skills, and securing employment that leads to long-term career growth. This role functions as an impactful case manager, providing individualized coaching and training, and connecting participants with employers and community resources to help them succeed in the workplace. This position is a great fit for someone who is empathetic, resourceful, and skilled at guiding people through challenges with patience and respect. Strong organization, communication, and problem-solving skills are essential for empowering adults to reach their employment goals. This position will be full-time and in-person at their offices at WorkSource Columbia Basin in Kennewick, WA. Career Path Services values experience and perspective and is committed to building a working environment of belonging for all staff and customers. They aim to attract, recruit, retain, and advance an engaged team responsive to the needs of diverse clients.

Requirements

• High School Diploma or GED
• Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Flexibility in working some evening and/or weekend hours.
• Must be able to work in a culturally diverse and fast-paced environment.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment.

Nice To Haves

• A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement.
• Certified Workforce Development Professional (CWDP).
• Experience working with refugee and immigrant populations and/or lived experience as a member of a refugee or immigrant community.
• Demonstrated success working in a performance based system and one year experience working with employers, job placement, sales, workforce development, job coaching, employment and training.
• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
• Experience in public speaking and presentations to a diverse community.

Responsibilities

• Reach and invite customers to apply for services at quantities and qualities that lead to exceeding enrollment goals and produces program outcomes.
• Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development.
• Supervise a caseload of participants by providing comprehensive caseload management and comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement.
• Ensure appropriate timelines and lengths of participation, helps the participant achieve their customer service plan including job placement, and transition planning.
• Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system.
• Provide initial and comprehensive services, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services suited to their individual needs and/or facilitating hand off to one-on-one services provided by program staff.
• Works to reduce wait time, eliminate lines and connect job seekers to value added services as quickly as possible, tracks customer activity.
• Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program.

Benefits

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
• 13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
• Internet & Cell Phone Reimbursement Allowance
• Personal Development Reimbursement Allowances
• Tuition Reimbursement program
• Qualified employer for the Federal Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED