Employment Specialist

University of California, San Francisco•San Francisco, CA

23d

About The Position

The HR Generalist 2 coordinates and oversees the entire new hire onboarding process from the beginning to the end, meeting both the needs of the new hire and hiring manager. They serve as the primary contact to new hires and guide them through the entire hire process. They also support and provide guidance on other transactions during the employee life cycle, including assignment changes and terminations. The HR Generalist 2 also serves as Tier 1 support to new hires, employees, and department managers on issues related to Human Resources transactions, payroll, benefits, timekeeping, pay rates, and related matters. They partner closely with other HR partners to assist in responding to questions and resolving issues for employees. UCSF Human Resources (Campus/Health) has a mission of attracting, developing, and retaining outstanding and diverse people with a vision of being a strategic and reliable partner empowering the UCSF community to leverage their talents. Human Resources is committed to providing an outstanding customer experience, prioritizing workforce strategies, creating an engaging environment focused on continuous improvement for the HR team, and demonstrating value to the organization. UHR Shared Services consists of multiple operational and transactional teams that assist staff across the organization. These teams partner closely with UCSF Campus Departments and the Health System, HR Talent Management and People Wellness to assist and deliver a comprehensive array of HR services designed to attract, develop and retain diverse workforce talent.

Requirements

Bachelor's degree in a related subject and/or equivalent experience or training
1 year of applicable work experience in Human Resources or customer service related role
Strong verbal and written communication skills
Proficiency in office productivity tools including Word, Excel, Outlook, PowerPoint, Adobe and ChatGPT
Ability to effectively utilize multiple systems, including web-based systems to perform daily work
Ability to work effectively in a team environment
Ability to work with confidential and sensitive information in a discrete and professional manner
Excellent organizational skills, ability to multitask and manage deadlines
Excellent customer service and organizational skills
Ability to utilize an applicant tracking or Human Resources System

Responsibilities

Manages the onboarding process in BrassRing, following the recruitment cycle
Tier 1 Support for new/transferring employees; Department Managers/Assistants, other HR staff
Performs tasks in various modules of HRIS system(s): Work Experience, Position Management, Licensure/Certification, etc.
Generates New Hire/Transfer welcome Letter; applies additional language as needed per case
New Hire/Transfer Case Review; application of university policies and procedures as it relates to the circumstances of the action
Analyze/Interpret Criteria applicable to the Case of the New Hire/Transfer (Work Experience Calculation/Seniority Date Changes)
Responsible for launching various integration packages for onboarding/transfers
Employment Action Case (Position Changes: Home Department/Percentage, Funding Changes, Extensions, Reports to Changes, Etc.)
New Hire Paperwork - 1) Facilitates Onboarding visit where HR forms are completed 2) Launches DocuSign for Signature and ensures that all required new hire forms and documents are complete and accurate
May perform Special Project(s) (ongoing or as assigned)