Employment Specialist - Bilingual Preferred

Lutheran Family Services Rocky Mountains•Las Cruces, NM

About The Position

Lutheran Family Services Rocky Mountains (LFSRM) is a nonprofit, human services agency dedicated to supporting children and families across the Rocky Mountain region. LFSRM is a welcoming agency that believes all people are valued members of our communities. The Refugee & Asylee programs at LFSRM assist individuals who have been uprooted by persecution and violence in their journey towards self-sufficiency. This is achieved through essential resettlement services including case management, employment assistance, housing support, school registration, cultural orientation, and referrals to internal and external services for English language acquisition, health and mental health needs, employment, and economic development. LFSRM collaborates with national and local organizations to provide the necessary services and resources for newly arrived Refugees to achieve rapid self-sufficiency, integrate into their new communities, and thrive.

Requirements

Knowledge of currently available community resources, services, and supports, and ability to connect individuals or families to appropriate resources.
Skills and sensitivity in working with individuals and families from a variety of ethnic and cultural backgrounds.
Familiarity with or ability to follow practice standards, including applicable local, state and federal regulations and guidance, and contractual requirements.
Experience with crisis management, problem solving, and mediation best practices.
Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services.
Ability to maintain high quality, thorough, and timely documentation and records of activities, services, and efforts.
Active Listening skills.
Social Perceptiveness.
Complex Problem Solving skills.
Critical Thinking skills.
Reading Comprehension skills.
Writing skills.
Service Orientation.
Ability to work in Word, Excel, Outlook, and other applications.
Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.
Frequent travel with personal vehicle.

Nice To Haves

Bilingual preferred.

Responsibilities

Conducting an initial assessment of refugee clients.
Creating an employment plan in collaboration with refugee clients.
Providing pre-employment coaching and job readiness training.
Assisting clients with all aspects of their job search, including resume creation, job search strategies, application completion, and interview preparation.
Maintaining and expanding employer partnerships to ensure diverse employment opportunities for refugee clients.
Researching and identifying new industries and employers that may offer employment opportunities for refugees.
Maintaining contact with employers through various methods such as site visits, phone calls, newsletters, email, and special events.
Determining ongoing eligibility and program compliance for cash assistance and transportation assistance, and distributing payments.
Maintaining client records, including case notes, ESL attendance, and other documents.
Conducting ongoing post-placement follow-up with employers to ensure successful employment outcomes and employer satisfaction.
Providing intensive support for employed clients as necessary to promote job retention.
Performing other duties as required.