MTAJ-NC EMPLOYMENT SPECIALIST

Opportunities Industrialization Center, Incorporated•Rocky Mount, NC

4d•$38,000 - $45,000

About The Position

The MTAJ-NC Employment Specialist coordinates and delivers services under the MTAJ-NC initiative. The role provides participant engagement, case management, employment and career guidance, and coordination of educational and workforce development opportunities. The Employment Specialist works with participants, employers, NCWorks Career Centers, training providers, and community partners to support participant success, address employment barriers, connect participants with supportive services, and achieve program goals in accordance with applicable guidelines and requirements. The position coordinates day-to-day program operations and service delivery, supports participants from enrollment through follow-up after program exit, and maintains required records and reports. It also monitors participant progress and program performance, promotes access to employment and training opportunities, and collaborates with workforce professionals and service providers. A bachelor's degree in Human Services, Business Administration, Education, Workforce Development, or a related field is preferred. Equivalent education, training, and relevant experience in employment services, workforce development, case management, or program coordination will be considered. The work is primarily in a typical office environment with moderate noise and no significant exposure to hazardous or unpleasant conditions. Occasional travel to employer sites, training locations, community partners, or program-related events may be required. Physical requirements include sitting for extended periods, using hands and fingers, reaching, communicating effectively, lifting or moving up to 20 pounds, and close vision and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Strong organizational and time-management skills.
Strong written and verbal communication skills.
Ability to coordinate multiple program activities and maintain accurate documentation.
Ability to analyze participant needs and apply critical-thinking and problem-solving skills.
Ability to establish effective working relationships with participants, employers, community partners, and service providers.
Professionalism, flexibility, and cultural sensitivity.
Understanding of the challenges faced by economically disadvantaged individuals.
Ability to meet the stated physical requirements, including sitting for extended periods, using hands and fingers, reaching, communicating effectively, lifting or moving up to 20 pounds, and close vision and ability to adjust focus.

Nice To Haves

Bachelor's degree in Human Services, Business Administration, Education, Workforce Development, or a related field.
Relevant experience in employment services, workforce development, case management, or program coordination; equivalent education, training, and experience will be considered.
Occasional travel to employer sites, training locations, community partners, or program-related events may be required.

Responsibilities

Coordinate day-to-day MTAJ-NC program operations and service delivery to meet program objectives, participant needs, and established goals.
Serve as the primary contact for participants, providing guidance, support, and ongoing communication.
Recruit and engage eligible individuals and assist with enrollment, orientation, and understanding program objectives, eligibility, services, and participation expectations.
Provide individualized case management and career guidance by assessing participant interests, abilities, goals, and barriers through interviews, assessments, and record review.
Develop, monitor, and update individualized employment and career development goals.
Coordinate employment, educational, vocational training, and supportive services according to participant needs and program requirements.
Maintain working relationships with employers, NCWorks Career Centers, training providers, community organizations, and workforce partners.
Help participants build job readiness and employability skills, including resume development, interviewing, job search strategies, and workplace expectations.
Coordinate job placement opportunities and communicate with participants and employers to support employment outcomes and retention.
Identify barriers to employment, education, and training and coordinate referrals, resources, and supportive services.
Conduct participant check-ins, counseling sessions, and progress reviews, and document services as required.
Maintain accurate and confidential participant records, case notes, enrollment and service documentation, employment outcomes, and other required program records.
Monitor program activities, participant progress, and performance measures for compliance with MTAJ-NC guidelines, policies, reporting requirements, and deliverables.
Provide follow-up after program exit to assess employment retention, identify ongoing needs, and document outcomes.
Prepare program reports, provide updates on participant progress and outcomes, and communicate program needs or concerns to management as requested.
Collaborate with case managers, workforce professionals, and service providers to coordinate participant services.
Attend required meetings, trainings, and program-related events.
Perform other duties as assigned.