Employment Specialist I - FT - N Charleston

Goodwill Industries of Upstate/Midlands South Carolina•North Charleston, SC

5d•Onsite

About The Position

Provides case management and support services to individuals with disabilities that serve as barriers to maintaining and obtaining employment. Identifies participants’ needs and resources to meet those needs to assist participants with placement/ graduation. Serves as a liaison between supervisors and program participants to ensure contract expectations and reasonable accommodations are met.

Requirements

Read and interpret documents such as educational, medical, and mental health information.
Research from various sources (including internet), gather, and analyze data as it relates to Employment Service needs.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Prioritize and organize workflow and interact with employees in all capacities within the organization.
Respond effectively and efficiently to inquiries and/or complaints.
Multi-task effectively; be able to adjust to frequent changes, delays or unexpected events; be flexible and/or adaptable as work requirements change.
Work effectively in a team-based environment; interact professionally with a highly diverse employee base on a regular and routine basis.
Exercise discretion while regularly managing confidential information.
Write routine reports and correspondence.
Multi-cultural sensitivity; the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.
Proficiency in Microsoft Office Suite.
Excellent written, verbal, and interpersonal communication skill.
Enthusiasm for the mission of the organization.
Obtain and maintain the required security clearance.
A valid driver’s license and automobile insurance acceptable to Goodwill’s liability insurance carrier.

Responsibilities

Assists in identifying support/ training services for all participants from enrollment to graduation.
Generates written reports on a timely basis documenting each participant's progress in program.
Maintains all necessary documentation required by the agency and other regulatory and funding agencies.
Maintains close working relationship with referral sources, service providers and trainers to help facilitate meeting the needs of participants.
Obtains documentation regarding potential participants to determine their eligibility for the AbilityOne training program.
Completes comprehensive assessment of potential program participants based on agency policy and procedures.
Maintains a consistent presence on contract sites via site visits (in accordance with agency policy).
Gathers input from Project Managers and Supervisors for evaluation of participants’ progress.
Assists program participants in developing reasonable accommodations that will address functional limitations and support participants to successfully perform necessary duties in the AbilityOne training program.
Refers program participants to necessary trainings and resources that will assist and promote graduation efforts.
Maintains files that are compliant with AbilityOne Commission regulatory requirements.
Completes initial and annual Individual Eligibility Evaluations (IEEs) that are clear, concise, and compelling and within the timeframes defined by company policy and procedures.
Assists Employment Specialist IIs and IIIs with paperwork as needed in coordination with Project Manager.
Attends all required staff meetings and participate in one-on-one discussions with program participants when asked for support by Project Managers, ES IIs and/or ES IIIs.
Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other regulatory standards.
Perform other job-related tasks as assigned.