Employment Services Case Manager

Jewish Family Services Of Washtenaw County • Toledo, OH

9d • Onsite

About The Position

To provide career advising, case management, job development, and community outreach with refugee and other eligible populations.

Requirements

• Bachelor’s Degree in human services related field required.
• Must have working knowledge of Microsoft Word, Outlook, and databases
• Must have excellent organizational skills to work in a team-oriented, fast-paced environment
• Excellent oral and written communication skills
• Ability to work well with a diverse population of clients

Nice To Haves

• Master’s in social work, counseling, or related field preferred.
• Multilingual preferred.

Responsibilities

• Provides case management including assessment, testing, counseling, daily interaction with clients and follow up
• Actively engages in job development by creating and maintain employer relationships that support successful placement and retention
• Assists with job placement and continues to monitor job retention
• Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients. (Computerized case notes, MIS documentation, Individual Service Strategy (ISS) completion, recording hours, and testing)
• Represents the agency professionally with stakeholders and collaborators
• Classroom instruction: develops and leads employment-related classroom activities, workshops
• Assists clients with resume preparation, cover letters, and interview preparation
• Works closely with English as Second Language Instructors/Volunteer Tutors and volunteer mentors to support client services
• Works closely with clients on barrier removal (problems preventing the clients from obtaining and retaining employment), one-on-one and/or in group settings
• Maintains safe and clean working environment by complying with health and safety guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level