Employment Retention Specialist

Prospect Human Services Society•Edmonton, AB

36d•$54,000•Hybrid

About The Position

Prospect, one of Alberta’s leading non-profits, is looking for a skilled Employment Retention Specialist to join our team. You’ll help people transition into new jobs while supporting them and their employers for success and retention of the job. Prospect lives by four words: Break barriers. Employ change. Anywhere people face barriers to employment, we’re there to help. This position provides on-site job support for clients, while working with employers and clients to achieve stable, retained employment. You must have experience working with people with a broad range of disabilities, including mental illness and developmental disabilities. What’s a typical day look like? You will act as an Employment Retention Specialist for clients as you promote your role to employers in information sessions and client interviews. Researching a client’s file will help you discover their service plan, work history, diagnosis, support network and learning style. All these factors will help inform your decisions. You’ll analyze work environments and cultures to anticipate barriers for clients. You’ll observe clients’ work on the job at various sites and collaborate with employers to create strategies for success. You’ll also update the rest of the Prospect team, including Career Advisors, Employment Specialists, and other members of the clients' support network. We’ll need you to maintain a strong working knowledge of Alberta Labour Standards, Occupational Health and Safety Standards, Canadian Employment Equity Act, CET standards and funder policies and protocols.

Requirements

Post-secondary education in Business, Social or Behavioral Sciences, Human Services, Psychology, Life Coaching, Leadership, and/or a related discipline.
2+ years related experience; with demonstrated reliability shown in past positions.
Some post-secondary education and/or an equivalent combination of education and professional experience will be considered.
Moderate skill level in Microsoft Office(Word, Excel, Outlook and PowerPoint).
Persuasion, negotiation, tenacity, and a results-oriented attitude.
Strong written and verbal communications skills, with demonstrated ability to present and facilitate.
Excellent listening and critical thinking skills with the ability to identify problems and provide strategic, workable solutions.
Ability to work individually and in a broader team based environment.
A driven, ambitious, charismatic person who thrives under pressure.
Knowledge of labour market and workforce planning solutions.
Able to maintain high ethical standards and handle sensitive information in a confidential, diplomatic manner.
A reliable vehicle and valid driver’s license is required for regular travel to various job sites.
Ability to work a shift within the hours of 6am-11pm any day of the week at various employer sites.
The successful candidate must pass a background criminal check.
Those with a combination of post-secondary education along with professional experience may be considered.

Nice To Haves

Exposure to Diversity and Inclusion specific to disabilities is an asset.

Responsibilities

Promote your role to employers in information sessions and client interviews.
Researching a client’s file will help you discover their service plan, work history, diagnosis, support network and learning style.
Analyze work environments and cultures to anticipate barriers for clients.
Observe clients’ work on the job at various sites and collaborate with employers to create strategies for success.
Update the rest of the Prospect team, including Career Advisors, Employment Specialists, and other members of the clients' support network.
Maintain a strong working knowledge of Alberta Labour Standards, Occupational Health and Safety Standards, Canadian Employment Equity Act, CET standards and funder policies and protocols.

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