Employment Program Payment Analyst

City of New York•New York, NY

10d•Onsite

About The Position

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Office of Fiscal Operations is DSS/HRA/DHS’s primary payments and accounting office, and the core responsibilities are carried out through 3 units including the Bureau of Accounts Payable (BAP). As the Agency’s primary payment office, BAP issues authorized payments to service providers for services delivered to DSS/HRA/DHS clients, payments to vendors providing services to DSS/HRA/DHS, and reimbursement to employees for business related out of pocket expenses incurred in the delivery of services. The bureau handled over 60,000 payments over $14 billion in FY25. The Employment Unit is responsible for the timely and properly authorized payment for employment-related contracts, purchase orders, milestones, and care fares that support DSS/HRA/DHS employment programs. The Office of Fiscal Operations is recruiting one (1) Principal Administrative Associate 3 to function as an Employment Program Payment Analyst.

Requirements

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.
Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Responsibilities

Review, analyze, and process payment requests in PASSPort to determine that they are properly authorized, taking into consideration all payment details including recoupments and adjustments.
Notify supervisor and/or program of inconsistencies and errors in the payment process and ensure follow-up on incomplete payments.
Utilize the City’s Financial Management System (FMS) to check contract information including contract period, encumbrances, and payments.
Process PACSWEB submissions for Milestones and Care Fares; create payment vouchers (PRN) for car fares using FMS for PACSWEB and offline submission.
Cross-check PACSWEB and FMS to verify that submissions match payments in FMS.
Perform quality assurance review of vouchers ensuring they are thoroughly reviewed for accuracy and processed, approved, and disbursed through FMS within the prescribed period.
Create vouchers and apply levels of approvals to pending payments in FMS.
Verify the completeness and accuracy of payment information by reconciling data in the Bureau’s Access database (Paytrace) against PASSPort and FMS.
Ensure that invoices and contracts are properly entered in Paytrace, the unit’s internal tracking system.
Run regular Paytrace reports to locate duplicates, errors, and other payment issues.
File and/or scan completed payment packages, including invoices, payment vouchers, and related backup documents, ensuring proper filing by vendor name and contract or purchase order number and maintaining distinction among fiscal years.
Maintain the unit’s offline payment records on scanned documents.
Monitor scanning and indexing of vouchers in HRA One Viewer and indexing systems.
Generate and provide various regular and ad hoc reports for management.
Provide requested documentation to internal and external auditors for ongoing audits.
Maintain liaison with DSS/HRA/DHS program offices and outside vendors to resolve issues concerning payments.
Provide assistance to ancillary units in BAP and support the quality assurance team with inquiries and other necessary data.