Employment Practices Liability Claims Analyst

The Hartford•San Antonio, TX

1d•Hybrid

About The Position

As a Hartford Global Specialty - Financial Lines entry level Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies. This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure.

Requirements

Bachelor’s degree required
Candidate should possess strong organizational and analytical skills, and be disciplined and results-oriented
Excellent oral and written communication skills
Strong strategic thinking abilities and execution skills
An ability to communicate thoughts clearly and concisely, and to influence and persuade others
Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles

Nice To Haves

professional designation and/or legal degree a plus
Insurance company (or law firm) experience a plus
Basic knowledge/understanding of professional lines, and/or litigated coverage and liability exposure desired
EPL a plus

Responsibilities

Conducting investigations and analyzing and evaluating the information learned
Accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
Proactively managing caseload including evaluation of overall exposure and identification of potential financial impact to the policy, leading to the development of effective file strategy and sound reserve rationale
Communicating written position(s) to insureds, management and other required parties on coverage, liability, damages and other issues
Professionally and appropriately working with stakeholders including defense counsel, insureds’ representatives, co-defendants, underwriters and agents
Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
Developing and implementing resolution strategies to achieve high quality outcomes
Ensuring files are appropriately documented on a timely basis
Presenting cases to management for expense or indemnity reserve authority on appropriate files
Preparing comprehensive reports to claim leadership on case developments and policy issues, etc
Working toward participating with others in the preparation for or attendance at mediations, settlement conferences and/or trials
Providing support to, and working collaboratively with Team members on case specific issues as needed, departmental reporting and/or miscellaneous projects, etc
Responding appropriately and timely to inquiries/requests for information from all business partners, including agents, policyholders, Underwriters and actuaries while providing superior customer service
Support and help create a team environment where differences are valued
Build appropriate rapport and constructive and effective relationships with people inside and outside the organization
Motivate yourself and others to achieve high standards and continuously improve