Employment Placement Specialist - Career EXCELerate

Goodwill NCW Jobs•Menasha, WI

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building that supports sustained employment and improved financial stability. The Employment Placement Specialist oversees participant enrollment and the development and management of individualized skill-building and employment plans. The specialist helps participants identify and pursue goals, providing tailored support to secure, retain, and advance in employment. This includes guidance with career exploration, job searching, applications, resumes, interview preparation, and essential job skills. The role builds relationships with local employers, delivers person-centered training and coaching to participants with diverse abilities in varied settings, and may facilitate orientation at employment or training sites. The specialist maintains participant documentation and data, monitors progress toward vocational independence, coordinates training and professional development, and works with funding sources on reports and accreditation, licensing, and audit activities. The role also assesses participants’ basic financial wellness needs, provides foundational education and resources, and refers participants to specialized services when appropriate.

Requirements

Valid driver’s license with an acceptable driving record and ability to travel to other locations.
Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
Excellent communication and customer service skills and attention to detail.
Ability to maintain confidentiality.
At least intermediate competency with Word, Excel, PowerPoint, SharePoint, and Outlook.

Nice To Haves

Associate degree in a related field.
Three or more years of experience in a similar field.
Previous case management or coaching experience.

Responsibilities

Oversee participant enrollment and the development and management of individualized skill-building and employment plans in line with best practices and funding source requirements.
Help participants identify and pursue skill-building and employment goals through tailored plans that support securing, retaining, and advancing in employment.
Provide guidance in career exploration, job search strategies, employment applications, resume development, interview preparation, and essential job skills.
Attend community networking events and cultivate relationships with local employers to develop job opportunities aligned with participant goals and abilities.
Deliver training and coaching to participants with diverse abilities across settings, adapting instruction to individual needs and potentially facilitating orientation at new employment or training sites.
Complete timely and thorough participant documentation and data entry in accordance with funding source, Goodwill NCW, and CARF requirements, including monitoring progress toward vocational independence.
Identify and facilitate appropriate group and individual training and professional development, delivering instruction in a person-centered manner.
Build and maintain relationships with funding sources, submit accurate reports, and participate in accreditation, licensing, and audit meetings as required.
Assess participants’ basic financial wellness needs and provide foundational financial education and resources.
Refer participants to specialized financial counseling or intensive support services when appropriate.
Perform other duties as assigned.