Employment Outreach Specialist

Voamass • Boston, MA

21h • Hybrid

About The Position

The Employment Outreach Specialist works in VOAMASS’s GRIT Workforce Program, providing individualized employment support, case management, and outreach to participants. The role works across VOAMASS programs and community partners to help individuals overcome employment barriers and connect with education, job training, transitional employment, and career opportunities that support financial independence and long-term success.

The specialist conducts employment readiness assessments, creates individualized employment plans, and provides ongoing guidance to help participants build skills, secure meaningful employment, and develop sustainable career pathways. The position is full-time and hybrid, with a starting salary of $55,000 per year. Work-related travel is required.

Requirements

• A bachelor’s degree in human services, social work, psychology, workforce development, or a related field is preferred; equivalent education and experience will be considered.
• At least two years of experience in employment services, workforce development, case management, community outreach, or a related field is preferred.
• Experience working with individuals facing employment barriers, including substance use disorders, mental health conditions, housing instability, and justice involvement.
• Knowledge of employment readiness, career planning, job placement, and community resources.
• Strong communication, organizational, interpersonal, and problem-solving skills.
• Ability to collaborate across integrated care teams and develop employer and community partnerships.
• A valid driver’s license and access to a reliable, registered, and insured vehicle for work-related travel.

Nice To Haves

• Proficiency in Microsoft Office and electronic documentation systems.

Responsibilities

• Coordinate services between integrated care teams across VOAMASS residential services, Behavioral Health Services, Veteran Services, and community partners.
• Support clients with resume writing, interview skills, career search techniques, and other employment-related competencies.
• Coordinate participant engagement across the three Workforce Development pillars by connecting participants to education and career training, supporting vending machine social enterprise activities, and facilitating transitional employment opportunities.
• Create Individual Employment Plans and help clients reassess and adapt their plans during program enrollment.
• Document client notes and progress in the Electronic Health Record system.
• Find workforce training opportunities for clients and help them enroll.
• Develop, maintain, and document referral networks with providers, employers, and employment placement agencies.
• Develop employer partnerships for transitional and competitive employment placements.
• Travel to employment sites to support clients, monitor progress, and address barriers.
• Communicate with clients’ integrated care teams and VOAMASS programs to address service or support issues, particularly those related to employment and education.
• Ensure clients receive services that support continued employment, address identified needs, promote healthy decision-making, support financial independence, and encourage positive relationships.
• Participate in program and professional supervision, staff meetings, and trainings, and contribute to collaborative team planning.
• Ensure services are documented and client records are maintained.
• Collect and enter required performance data at intake, six-month reassessment, and 12-month reassessment.

Benefits

• Health, vision, and dental insurance, with 90% of the medical deductible and certain co-pays paid by the employer.
• Pre-tax flexible spending options for health care, child care, transit, and parking.
• 403(b) retirement plan with employer match.
• 24/7 nurse hotline.
• Employee assistance program.
• Employer-paid long-term disability and life insurance.
• Pet insurance.
• Tuition remission programs.
• Loan forgiveness through the Public Service Loan Forgiveness program.
• Vacation starting at three weeks and increasing to four weeks after three years of employment.
• 14 paid holidays.
• Fitness and wellness reimbursement, including expenses such as gym membership.
• Employee discount program.
• Cash bonus for referring qualified employment candidates, with no annual cap.

What This Job Offers

• Job Type: Full-time