Employment Development Specialist

ServiceSource • Oakton, VA

26d • Hybrid

About The Position

The Employment Development Specialist develops community employment opportunities for people with disabilities and provides job development and advancement support. The position works in consultation with the Supported Employment team throughout an individual’s employment process, helping participants identify goals, find suitable work, and maintain and grow in employment.

This role combines community outreach, employer engagement, assessment, job coaching, and documentation. It requires local travel throughout the Northern Virginia area, potentially up to 50% of the time and sometimes on short notice. The position offers a flexible, hybrid schedule and is listed at 40 hours per week. Availability to work flexible hours, including evenings and weekends when needed, is required.

Requirements

• High school diploma or GED required.
• At least one year of related human services experience required.
• One year of related experience may substitute for one year of education.
• Valid driver’s license and a clean motor vehicle record required; reliable transportation for work travel may be accepted as a disability-related accommodation.
• Must be available and willing to travel locally for work-related duties, sometimes on short notice.
• Must be available and willing to work flexible hours when needed, including evenings and weekends.
• Ability to relate well to people at all levels of an organization.
• Excellent verbal and written communication skills.
• Detail-oriented, with the ability to complete work accurately.
• Desire to achieve and exceed monthly expectations; goal-oriented and independently motivated.
• Advanced proficiency in Microsoft Office and ability to learn corporate programs and software such as Zoom and Microsoft Teams.
• Ability to solve practical problems and adapt quickly to new information and guidance.
• Ability to work independently and as part of a team.
• Excellent customer service skills in virtual and face-to-face interactions.
• Ability to sit, talk, and hear; walk within an office setting; and occasionally lift or move office products and supplies weighing up to 50 pounds.
• Required vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Bachelor’s degree in human services, education, marketing, or a related field.
• Job development or vocational support skills.
• Marketing or sales skills and experience.
• Case management and/or documentation knowledge.
• Fluency in a second language, such as ASL or Spanish.
• For candidates with a bachelor’s degree, experience working with individuals with disabilities is strongly preferred.
• Bilingual English/Spanish ability and familiarity with Hispanic/Latino culture, challenges, and preferences.

Responsibilities

• Conduct intakes, inventories, and assessments with individuals to establish employment goals.
• Provide job development services to help individuals find employment aligned with their career interests, strengths, and support needs.
• Provide post-employment services, including job coaching, follow-along support, and travel training, to promote retention, satisfaction, and career growth.
• Develop positive relationships with businesses, community agencies, internal departments, and outside vendors.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation while meeting utilization expectations.
• Perform task and job-site analyses at selected worksites to support appropriate job matches.
• Provide consultation, guidance, and disability-awareness training to employers and business representatives as needed.
• Coordinate and participate in interdisciplinary team meetings and other meetings related to participants’ individual support plans.
• Prepare annual individual support plans.
• Work in consultation with the Supported Employment team during the employment process.
• Travel locally to various locations in Northern Virginia for work-related duties, up to 50% of the time.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage for employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off, with benefits increasing based on tenure.
• Mileage reimbursement for work-related travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED