Employment Counselor - Davis or Weber County

State of Utah Office of the Governor • Clearfield, IA

6d • Onsite

About The Position

The Employment Counselor will assess needs and educate customers about DWS programs, policies, and services, providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care and Unemployment Insurance). This role involves assisting customers with resume creation, networking, mock interviewing, and job searching with technology. The counselor will provide career and educational counseling to empower customers to become more self-sufficient and confident, and assess customers and their families to identify barriers to self-sufficiency, employment, training, and income goals. Utilizing motivational interviewing techniques to create a supportive environment, the counselor will develop employment plans with activities leading to achieving goals or work readiness, and monitor and evaluate these plans. The position also involves utilizing labor market information, local resources, and referrals to community partners and employers to assist customers in meeting their goals.

Requirements

• Exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
• The ability to problem solve and identify creative solutions to lead to successful outcomes.
• Excellent communication and interpersonal skills.
• The ability to present information clearly and effectively.
• Education and/or work experience relating to case management, career counseling or social services.

Nice To Haves

• Experience coordinating with community partners.
• Experience serving individuals experiencing homelessness.
• Knowledge of agency programs, community resources and services, local labor market, and job search techniques.

Responsibilities

• Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care and Unemployment Insurance).
• Assisting customers with resume creation, networking, mock interviewing and job searching with technology.
• Providing career and educational counseling to empower customers to become more self-sufficient and confident.
• Assessing customers and their families to identify barriers to self-sufficiency, employment, training and income goals.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referral to community partners and employers to assist customers in meeting their goals.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed