Employment Counsellor, Job ID #8159

JVS Toronto•Markham, ON

6d•Onsite

About The Position

JVS Toronto is seeking an Employment Counsellor to provide employment services to unemployed individuals of all ages, financial backgrounds, and skills to help them gain and retain employment within their field or a related field. This role is a full-time, one-year maternity leave coverage contract position. The program provides one-on-one employment counselling, employment workshops, job development/placement services, and job retention supports. The Employment Counsellor will also collaborate with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.

Requirements

Bachelor’s Degree or Post-Graduate Certificate in Counselling, Social Services, or a related field with placement experience. International education must be supported by a Canadian equivalency assessment.
1–2 years of recent experience providing counselling, employment, or case management services.
Strong problem-solving, organizational, and critical-thinking skills.
Excellent verbal and written communication skills.
Demonstrated sensitivity to diversity, equity, and inclusion, with strong interpersonal skills and the ability to work effectively with individuals from diverse backgrounds.
Experience supporting individuals with disabilities, mental health challenges, and/or complex barriers to employment.
Experience using case management and data systems such as CAMS, Salesforce, CaseFlo, and FFAI.
Knowledge of local community resources, labour market trends, and support services.
Results-driven mindset with a focus on employment outcomes and service excellence.
Strong computer literacy and ability to learn systems used by the agency and funders.
A clear Criminal Record and Judicial Matters Check is required for this position.

Nice To Haves

Knowledge of Employment Ontario programs and service delivery.
Familiarity with employment and vocational assessment tools.
Certification in Career and Work Counselling.
Certification from VRA Canada or ICCI.
Experience working within integrated or multi-service employment environments.

Responsibilities

Provide individual employment counselling and program referrals, including the ability to complete common assessments
Assess client needs and develop service plans that demonstrate the coordination of appropriate interventions that support employment goals
Interview and assess clients for the appropriateness for the JVS Toronto programs including Employment Service
Demonstrate outcome-focused case management ability; applying knowledge of current local labour market trends, and community services and resources
Maintain complete client case files in compliance with the IES model requirements; monitor clients’ progress with ongoing follow-up
Interview and assess clients for a variety of employment backgrounds, including ensuring clients have an appropriate resume, interview readiness, job search skills, etc.
Assist clients in securing and maintaining employment, including advocating for client’s successful placement and job retention
Coordinate provision of services with the Job Development team, including advocating for client’s successful placement and job retention
Provide clients with information and referral services both internally and externally, and assign financial employment supports
Promote IES, including identifying and supporting opportunities for itinerant services with community partnerships
Inform participants regarding the Internet, social media and other tools for further career training and job search success