About The Position

MOSAIC is seeking a client-centered, results-oriented individual who is passionate about empowering clients to reach their personal and employment goals in the role of Employment Counsellor, New Westminster Location. As the Employment Counsellor, you will deliver comprehensive career development services for all clients seeking occupational, certification, career development, career planning, training, and academic upgrading assistance. This position supports a full range of WorkBC employment services to Immigrant clients. In the role of Employment Counsellor, you will mitigate any barriers to employment and implement an appropriate course of action based on your clients’ needs. Although the primary duties described outline the core work, adaptability to meeting other service needs as they emerge will be required.

Requirements

  • A post-secondary degree, certificate or diploma in a relevant field (human resources management, career development, counselling, social work, psychology, adult education), or completion of course work in related fields, or 2 or more years of demonstrated experience in:
  • Working with individuals with complex barriers and a broad range of cultural backgrounds
  • Job coaching, counselling, or mentoring clients
  • Conducting and interpreting clients’ needs assessments
  • Implementing action plans and monitoring progress to help clients achieve sustainable employment
  • Providing excellent customer service and resolving issues both in person and in a virtual service delivery environment
  • Building partnerships with employers, community agencies and other stakeholders
  • Current and satisfactory Criminal Record Check required
  • Legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, ensure that it allows you to work for the duration of this position.

Nice To Haves

  • Career Development Practitioner certified will be considered an asset
  • Ability to speak a second language will be considered an asset
  • Experience with Integrated Case Management (ICM) system will be considered an asset

Responsibilities

  • Assess potential clients’ program eligibility for the WorkBC program and refer ineligible clients to other appropriate community resources
  • Interview clients and conduct a needs assessment (CNA) to understand their strengths, needs, abilities, skills, and other relevant employment-related factors to determine their employment readiness and service needs
  • Develop and revise action plans for clients, collaborating with clients to agree on their objectives, services, activities, and tasks
  • Support clients to develop a job search plan, complete their job search activities including job interview preparation
  • Maintain excellent working knowledge of local labour market trends, community resources, the needs of job seekers and employers, and effective ways to bridge their respective needs
  • Other Duties as assigned by the coordinator, manager, or senior manager specific to this position

Benefits

  • Training opportunities for career growth
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