13541 - Employment Counsellor (Floater)

S.U.C.C.E.S.S.•Richmond, VA

11d•Hybrid

About The Position

The Employment Counsellor works with a diverse range of individuals (including inclusion group’s members) to assist them in securing and maintaining employment or community attachment. This is a floater position supporting multiple WorkBC Centres in the Greater Vancouver Area, in particular Vancouver, TriCities, Langley, Aldergrove, and Richmond.

Requirements

Bachelor’s Degree in Social Services and/or Education; or a combination of training and professional experience in supporting individuals with disabilities and complex barriers
Experience in career development
Experience in employment counselling and work placement
Experience conducting need assessments and developing action plans
Experience in managing client data and documenting the counselling process
Knowledge of career counselling, cross-cultural counselling and job development
Knowledge of the local labour market
Excellent written and oral communication skills
Excellent interpersonal skills
Excellent outreach skills
Ability to quickly adapt to new working environment and site manager
Ability to establish and maintain counselling relationship with clients
Ability to communicate effectively with service providers and stakeholders
Ability to work independently and as a part of a team
Excellent time management and organizational skills
Excellent technical skills in MS Office and web-based research tools
Excellent attention to detail and commitment to excellence in service delivery
Criminal Record Check required

Nice To Haves

CCDP an asset
Motivational Interviewing training or similar training will be considered as an asset
Non-Violent Crisis Intervention training an asset
Mental Health First Aid training an asset
Trauma-Informed Practice training an asset
Experience in WorkBC programs an asset

Responsibilities

Performs active client recruitment
Conducts formal needs assessments through structured interview processes to identify and prioritize issues that are preventing clients from achieving employment
Develops personalized plans that addresses clients’ needs and making use of services available within WorkBC
Makes referrals to community resources as needed
Monitors client progress by reviewing activities and learning outcomes on a communication medium
Reviews, revises and updates action plans to enhance self-sufficiency and sustainable labour market attachment
Ensures clients achieve employment (or community attachment) in a timely manner
Determines client needs and eligibility and administering financial supports where appropriate
Completes documentation and preparing financial reports as required
Ensures client activities fall within the scope of the budget parameters
Ensures billing milestones and employment sustainment targets for the program are met on an individual basis each month
Captures client data to evidence qualitative and quantitative outcomes
Writes client progress notes, follow-up reports and success stories
Works at different WorkBC Centres during term of employment
Other related duties as assigned by the manager