Employment Coordinator

LUTHERAN SOCIAL SERVICES OF THE NAT•Greenbelt, MD

4d•$29 - $29•Hybrid

About The Position

The Employment Coordinator provides individualized employment search and support to clients in their efforts to secure and maintain competitive employment. The position seeks and explores relationships with businesses that will provide possible competitive and permanent job opportunities for clients.

Requirements

High school diploma or equivalent required.
Two years of direct service experience in employment services OR social services OR refugee and immigration setting required.
English proficiency required.
US work experience required.
Subject matter expert in local labor market trends.
Excellent communication skills (written, verbal, and interpersonal).
Skill in advocating for clients and problem-solving.
Skill in the use of computer systems (preferably in a PC, Windows-based operating environment) and MS Office products.
Valid driver’s license and access to reliable transportation.

Nice To Haves

Associate or undergraduate degree in social studies or related field preferred.
Bilingual preferred: Pashto, Persian, Spanish, Tigrinya, Ukrainian

Responsibilities

Maintain current knowledge of labor laws and labor market trends.
Leverage knowledge of the labor market and client population to implement an employer outreach strategy for competitive and permanent job opportunities for clients.
Provide education and support to employers as agreed upon by clients, which may include negotiating job accommodations and follow-along contact with the employer/educator.
Advocate for clients for better hours, higher pay, benefits, and reduced requirements.
Orient clients to the program and assist them in obtaining competitive employment in the community.
Completes an employment assessment and enrollment for each new client.
Request cash and rental assistance until clients attain financial self-sufficiency.
Assists clients in learning how their cash and rental assistance will be affected by earned income.
Provide Pre-Employment Orientation to clients on various topics including employment advantages, minimum wage, worker's rights, payment options, balancing work and personal responsibilities, employer expectations, and more.
Helps clients think about long-term employment goals, work history, strengths, personal culture, justice involvement, and other factors that relate to a current vocational goal.
Creates an Individualized Employment Plan to resolve barriers to employment such as: childcare, language proficiency, transportation, physical or mental health concerns, etc.
Develops the Individualized Employment Plan with the client and with input from the health worker and case manager.
Updates the employment plan when there is a change in employment or education status.
Provides individualized follow-along support to assist clients in maintaining employment for 90 days.
Provides outreach services as necessary to clients when they miss appointments.
Uses a variety of methods to discover what is interfering with the person’s employment plan.
Participates in weekly meetings with the employment services team and communicates individually with case managers to coordinate services and generate ideas to help clients achieve their employment goals.
Spends at least 65% or more of total scheduled work hours in the community.
Maintain records (file) of all client employment activity as well as all potential and current employers.
Maintain and submit records of supported employment activities, including performance standards (enrollments, placements, retention), referrals, attendance, and required case notes per the client’s service plan.
Maintain an annual caseload of 40-60 cases.