Employment Consultant, Integrated Employment Services (Scarborough)

ACCES Employment•Toronto, ON

3d•Hybrid

About The Position

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population. We are looking for skilled talent who thrives in a flexible and innovative environment. The Employment Consultant is responsible for providing integrated employment services for clients. The individual in this position will work in collaboration with their project team and other ACCES employees, along with community partner agencies.

Requirements

A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience.
Experience in supporting job seekers facing complex barriers, including persons with disabilities (PWDs), newcomers, and other individuals from diverse and underrepresented groups is strongly preferred.
Experience with Integrated Employment Services (IES) is preferred.
Prior experience with Employment Ontario programs is considered an asset.
Excellent verbal and written communication skills.
Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies, and employers.
Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources.
Demonstrated ability to conduct outreach\marketing of clients and services to employers.
Experience in case and file management is required.
Excellent presentation and facilitation skills.
Proficient in MS Office, with experience using online platforms and database management systems such as Salesforce, EOIS-CaMS, and CaseFLO.
Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
Fluency in a second language will be considered an asset.
Flexibility to work occasional evenings and weekend hours.

Nice To Haves

Experience with Integrated Employment Services (IES) is preferred.
Prior experience with Employment Ontario programs is considered an asset.
Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
Fluency in a second language will be considered an asset.

Responsibilities

Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals.
Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment.
Develop and maintain positive relationships with community organizations and partners to make appropriate referrals.
Maintain an active caseload, including all file management responsibilities.
Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services.
Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed.
Conduct needs assessments and career testing in individual and/or group settings.
Provide professional support to clients using ACCES resource services.
Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs.
Participate fully and responsibly as an equal member of an employment consulting team.
And other duties as assigned.