Employment Consultant, IT Accelerator Program

ACCES EmploymentToronto, ON
Hybrid

About The Position

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population. The IT Accelerator program will provide youth between the ages of 15-30 with training and support to succeed in the current and future labour market. Through the program, youth will receive technical skills training, job search and employment preparation, job coaching, as well as the opportunity to gain work experience and full-time employment. The Employment Consultant is responsible for providing employment services for clients. The individual in this position will work in collaboration with the ACCES Employment Services team and will work closely with all community partner agencies.

Requirements

  • A post-secondary education in Career and Work Counseling, Adult Education or a related field and/or 5 years directly related work experience
  • Excellent English verbal and written communication skills
  • Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies and employers
  • Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources
  • Demonstrated ability to conduct outreach\marketing of clients and services to employers
  • Demonstrated experience in case and file management
  • Excellent presentation and facilitation skills
  • Experience working in an MSOffice environment; familiarity with online platforms and database management programs (ex. Salesforce)
  • A vulnerable sector check is required by some of our partner agencies and will be a requirement for this role.

Nice To Haves

  • Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
  • Knowledge of/experience working with marginalized communities, specifically youth and newcomers who may be experiencing employment barriers is an asset
  • Teaching English as a Second Language Certificate is an asset
  • Fluency in a second language will be considered an asset

Responsibilities

  • Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals
  • Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment
  • Develop and maintain positive relationships with community organizations and partners to make appropriate referrals
  • Maintain an active caseload, including all file management responsibilities
  • Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance and equitable access to services
  • Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed
  • Conduct needs assessments and career testing in individual and/or group settings
  • Provide professional support to clients using ACCES resource services
  • Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs
  • Participate fully and responsibly as an equal member of an employment consulting team
  • And other duties as assigned

Benefits

  • Excellent benefits package
  • RRSP matching program
  • Employee & Family Assistance Program
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