Employment Consultant

ServiceSource, Inc • New Castle, DE

4d • Onsite

About The Position

This position provides a variety of community-based employment services to individuals with disabilities seeking to become employed, advance in their work or re-enter employment. Incumbent must be an initiative-taker with effective communication, time management and problem-solving skills. Incumbent is expected to manage personal caseload and also provide support to team members.

Requirements

• Bachelor’s Degree.
• Minimum of two year’s work experience required.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Demonstrate effective verbal and written communication skills.
• Proficiency in Microsoft Office skills or the ability to learn.
• Ability to learn Service Source specific programs and software, and software required by contracting agencies.
• Must be a self-starter and able to develop service plans for individuals with a variety of disabilities and required accommodations.
• Able to work independently and as a member of team.

Nice To Haves

• Preferred degree in Special Education, Psychology, related social service and/or equivalent work experience is required.
• Ability to obtain CESP certification within 24 months of employment.
• Ability to work evenings, weekends and holidays as needed.

Responsibilities

• Develop, implement, and document Individualized Service Plans for individuals seeking Employment Services as identified in current contracts, Including but not limited, to Career Exploration, Skills Training, Pre -Employment training, Situational Assessments, Job Development, Job Coaching and Long Term supports for both competitive and supported employment).
• Build and maintain professional and productive relationships with participants, members of participants support network and funding/referral sources – providing on-going communication soliciting input, requesting satisfaction surveys, and providing thoroughly documented reports.
• Develop relationships with current and potential employers resulting in knowledge of current employment, assessment, and training opportunities for participants.
• Request input and feedback from employers.
• Update participant plans as needed to ensure they reflect current goals, update case files at least monthly and update electronic data bases as change occurs.
• Maintain Participant files according to Policies and Procedures.
• Ensure files consistently meet standards for regulatory entities, ensure information is updated and accurate in electronic databases.
• Work in collaboration with Employment Services team members.
• Implement employment service policies and procedures.
• Demonstrate creativity and flexibility balancing the interests of individual with those of referral sources and employers.
• Continuously maintain an awareness of local labor market needs.
• Practice self-driven learning seeking new information and resources to support goals of individuals served.
• Provide Social Security benefits assistance.
• Serve as an advocate for individual served at all times.
• Assist in Marketing activities; submitting stories for social media and newsletters, creating materials, participating in community activities and/or provider events coordinated by Referral Agencies.
• Provide travel training, identify transportation for individuals prior to employment.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level