Employment Consultant I

Skookum•Spokane, WA

1d•$23 - $30•Onsite

About The Position

Employment Consultants support around 12 - 15 individuals with disabilities in finding and maintaining meaningful employment by building relationships with local businesses in the community. They spend significant time in the community connecting with employers. They balance job development (outreach) with client coaching and documentation while using a person-centered approach to train, coach, and mentor clients toward making progress with their employment goals. They must use creative thinking skills to develop relationships with local business owners and hiring managers. Employment Consultants must have excellent time management, problem-solving, and networking skills along with a sales acumen and professional level written and oral communication skills. They must be self-directed, with the ability to work independently and in a team, and must be effective in the use of technology and systematically documenting in a detailed manner.

Requirements

6+ months of previous experience is required.
Ability to use Microsoft Office and other computer software programs.
Effective verbal and written communication skills and the ability to communicate with others in a courteous, professional, and helpful way.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.

Nice To Haves

Associate’s or Bachelor’s Degree in Education, Human Services, Social Work or related field is preferred.
Previous experience in Sales, Recruiting or Staffing, Business Development, and Customer-facing roles are highly preferred.
Previous experience working with people with disabilities is highly preferred.
Highly sought certifications: ASL, Benefits Planning, experience with DVR, Ticket to Work, or Foundational Community Supports.
Knowledge of community resources to assist clients in overcoming barriers to employment is highly preferred.

Responsibilities

Work with individuals with disabilities to discover their interests for employment and prepare them for the job search
Assist in development of work skills; assess potential obstacles to employment and develop strategies to overcome them
Provide on-the-job and/or pre-employment training
Network with local businesses to create and develop employment opportunities
Self-manage, create your own schedule, and work independently to help clients secure and maintain competitive employment
Create imaginative job aids, identify assistive technology and tools to help clients succeed
Document to show progress towards goals on the client’s employment/service plan
Utilize the information management system to maintain client files, case notes and billings in compliance with contract and program guidelines
Provide follow-up services to ensure proper support is provided for successful retention and career advancement of clients
Perform duties in compliance with Federal, State, and local laws, rules, regulations and guidelines governing equal employment opportunity and nondiscrimination in the workplace
Prepare for and participate in external and internal audits
Maintain regular and consistent contact with clients, employers, and guardians
Establish and maintain effective, positive relationships with clients, employers, internal departments, referral sources, external agencies, and the public
Maintain confidentiality of all client information in accordance with HIPAA guidelines and program rules
Operate Tessera provided vehicles or personal vehicles for job duties
Maintain professionalism when conducting business on behalf of Tessera
Competency with technology used to provide services remotely and ability to instruct clients on how to use technology to engage in services
Knowledge of community resources to refer clients to as needed
Conduct intakes, vocational assessments, observation & incident reports, and create job development plans with clients to establish employment goals
Assist clients with job search activities such as resume building, interviewing skills, completing and submitting job applications
Accompany clients to job interviews when appropriate
Conduct evaluations of potential job sites for safety concerns and consult with employers on how to implement accommodations to address these concerns
Use creative thinking and problems solving skills to develop carved positions for clients
Provide training and consultations to employers and co-workers to enable them to support clients at their jobsite
Provide on-the-job supports, training and coaching to clients at their job sites
Create, facilitate, and oversee Community Based Assessments
Provide monthly updates to stakeholder counselors regarding client progress
Attend continuing education trainings to stay current with trends in mental health and disability topics
Provide coverage for other team members as needed
Attend staff meetings and one-on-one mentoring meetings with CES Manager
Attend and represent Tessera at various networking events and job fairs
All Other Duties as Assigned

Benefits

Medical, Dental, Vision, Life & Short-Term Disability Insurance
Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays
Accrual of 12 paid days of vacation
Paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment
Potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP)
Engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees
Potential performance-based earning opportunities