Employment Coach

YMCA of Niagara

9d•Hybrid

About The Position

Work for a charity that ignites the potential in people. Every. Single. Day. At the YMCA of Niagara, you’ll be part of a purpose-led organization with a clear focus on community well-being. Our work is powered by relationships and grounded in inclusion. We support people of all ages and circumstances with opportunities that build health, belonging, and connection so individuals and families can grow, lead, and give back. For more than 150 years, we have been part of the fabric of this region, evolving alongside Niagara and showing up where the need is greatest. With a presence in over 125 program sites, we continue to expand what well-being can look like, creating welcoming spaces where more people can participate and feel they belong. Guided by our shared values of caring, health, honesty, inclusiveness, respect, advocacy, and responsibility, the YMCA offers meaningful roles where your work is felt every day. If you’re ready to bring energy and care to a team that keeps moving forward, you’ll find purpose here. The Employment Coach is a member of the Employment and Immigrant Services team and will work collaboratively with team members, clients and external partners to meet the established targets of their specific assigned program.

Requirements

University degree, college diploma or equivalent in Social Sciences, Adult Education, or another related field
Minimum 3 years’ experience counselling and facilitating; preference to those with Employment Counselling experience
Candidates must be legally entitled to work in Canada
Experience working with a culturally diverse group of individuals
Experience with and knowledge of community resources throughout the Niagara Region
Excellent verbal and written communication skills
Upon hiring, applicants 18 years of age and older must submit a clear and satisfactory Police Vulnerable Sector Check (PVSC) issued for the YMCA of Niagara.
Must have access to reliable transportation

Nice To Haves

preference to those with Employment Counselling experience

Responsibilities

Conducts full needs assessment and direct to various services or programs
Conducts client intake assessments and creates Employment Action Plans
Collaborates with outside agencies and other community groups for client referrals
Assists clients facing barriers to employment access services and resources required for life stabilization, employment success and job retention
Provide career assessment and career guidance
Provides complex information to clients in a clear, concise manner; answers questions and provides information around occupational, educational, and financial assistance programs available to them including Better Jobs Ontario formerly Second Career
Measures client and employer satisfaction rates through facilitating surveys
Represents the YMCA at various internal and external meetings involving client case conferencing, professional development, community engagement and program improvement
Works with client to facilitate links to employers/agencies for paid and/or unpaid work experience
Attains all Operational target measures as outlined in funding agreement to ensure long term sustainability of the employment service they are working within.
Completes required components in the relevant government management system and in other tracking methods as selected by the YMCA
Participates in, and assists with supervision and delivery of job fairs and employer sessions
Assists with the development and delivery of various employment-based workshops
Research labour market information, skills demands and other client inquiries; maintains up to date knowledge on services, resources, and policies/processes relevant to their program
Maintains accurate records and case notes related to case management and client outcomes achieved
Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara
Other duties as required