Employment Coach - Fox Valley

Goodwill NCW Jobs • Menasha, WI

3d • Onsite

About The Position

The Employment Coach provides individualized coaching and training to participants with diverse abilities in a variety of settings. The role focuses on helping participants develop job-specific and soft skills that meet employment standards, using person-centered approaches and training methods suited to each participant’s strengths, needs, interests, and growth areas.

The Employment Coach works with Case Managers, Career Navigators, supervisors, team leaders, work-site contacts, and other stakeholders to coordinate participant support. The position monitors and documents participant performance and behavior, maintains accurate and timely case notes and other records, orients participants at new training sites, and helps ensure compliance with site policies and safety guidelines. The role may also participate in accrediting, licensing, and funding audit meetings and perform other duties as assigned.

The position is based at the Mission Support Office in Menasha, Wisconsin, and involves travel to multiple locations. Work takes place in varied environments, with extensive contact with team members and frequent interruptions. The role requires working in different settings and communicating verbally to exchange information.

Requirements

• Excellent time-management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
• Excellent communication and customer-service skills and attention to detail.
• Ability to maintain confidentiality.
• Valid driver’s license with an acceptable driving record; ability to travel to multiple locations.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned work schedule.
• Ability to work in varied settings and to sit or stand for prolonged periods.
• Ability to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push, and/or pull light to moderate amounts of weight.
• Ability to verbally communicate to exchange information.

Nice To Haves

• High school diploma or equivalent is preferred.
• At least one year of experience working with individuals with barriers is preferred.

Responsibilities

• Provide individualized coaching and training to participants with diverse abilities across various settings, focusing on job-specific and soft skills.
• Collaborate with Case Managers and/or Career Navigators to identify participants’ strengths, needs, interests, and areas for growth and determine appropriate training methods using person-centered approaches.
• Communicate and collaborate with supervisors, team leaders, work-site contacts, and other stakeholders to align instructional support with participant requirements.
• Monitor and document participant performance and behavior, completing case notes and other required records accurately and on time.
• Orient participants at new training sites.
• Ensure participants comply with site policies and safety guidelines.
• Participate in accrediting, licensing, and funding audit meetings as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED