Employment Coach - Transitional Jobs Program (TJ)

UMOS, Inc.•Oshkosh, WI

2d•$19 - $23

About The Position

The Employment Coach supports UMOS’ Transitional Jobs (TJ) program by recruiting and screening participants, preparing them for subsidized employment, placing them at host worksites, and providing case management and retention support. The position also develops relationships with employers and community organizations, evaluates worksite safety and suitability, and coordinates with UMOS staff and external partners to support program participants and ensure compliance with program requirements. The position pays $18.80 to $23.10 per hour, depending on experience. Employment is contingent upon successfully completing a criminal background check before starting.

Requirements

Associate degree or two years of college-level work in Social Work and/or Human Services, Marketing and/or Business; relevant experience may substitute for some education requirements and vice versa.
Three or more years of professional experience.
Knowledge of case management policies and procedures, employer marketing, job development, and job placement.
Strong written and oral communication and presentation skills, and the ability to meet agency goals.
Proficiency with personal computer hardware and Microsoft Word, PowerPoint, Excel, and Outlook in recent versions, such as Office 365 or Office 2016 and higher.
Awareness, knowledge, and sensitivity to the socioeconomic and culturally diverse backgrounds of the populations served.
Must have a car, a valid Wisconsin driver’s license, and adequate auto liability insurance.
Must be able to travel and work irregular hours.
Successful completion of a criminal background check before employment.

Responsibilities

Recruit program participants and pre-screen them for program eligibility.
Conduct TJ worker orientations and other job-readiness activities before subsidized employment placements.
Assess participants and develop joint Employment Plans with them.
Place eligible participants at TJ host worksites.
Manage a TJ participant caseload and ensure participant files comply with program policy and UMOS standard operating procedures.
Refer participants to programs offering essential services, such as housing, driver’s license reinstatement, and child support services.
Identify nonprofit and for-profit companies, including community-based organizations, as potential TJ host worksites.
Evaluate host worksites to ensure they are safe, provide value, and enable workers to learn skills aligned with their career goals.
Secure worksite agreements that define obligations, prevent TJ placements from displacing regular employees, and ensure host worksites have grievance procedures.
Liaise between host worksites and UMOS to resolve customer service and participant retention issues.
Work with the TMJ/TJ Quality Assurance Team to ensure payroll information is collected and recorded accurately and on time.
Cultivate long-term relationships with existing and potential employers that may serve as TJ worksites.
Help host worksites develop job descriptions, maintain a database of TJ worksite slots and descriptions, and relay information to the Works Program Manager.
Coordinate with collaborating entities to connect TJ workers with externally developed worksites when appropriate.
Provide case notes and retention progress notes to Quality Assurance staff in a timely manner.

Benefits

Paid time off that increases with years of service
15 paid holidays annually
Health insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
Accidental death and dismemberment coverage
Health Savings Account or Flexible Spending Account options
Employee assistance program
401(k) retirement plan with an annual employer contribution of at least 3% of eligible compensation for participating employees
Roth IRA option
Up to $3,000 in incentive pay during the first year of employment