Employment and Training Worker III

CalHR•Quincy, CA

5d•Onsite

About The Position

Under limited supervision, the Employment & Training Worker III performs the most complex work and specialized assignments requiring an advanced level of technical knowledge in employability services and, depending on assignment, public assistance programs. This role may perform lead work and/or training to a unit of workers providing employability services and determining eligibility of applicants and recipients for public assistance programs. The worker uses an automated system for caseload management, identifies client needs for social and health services, and makes appropriate referrals. The Employment & Training Worker III is the advanced journey level in the Employment & Training Worker series, expected to perform complex duties related to interviewing and evaluating the employability of program participants, including assessing employment barriers and developing and monitoring employment plans. Incumbents perform specialized technical assignments independently and provide lead work and training for other Employment & Training Workers. This series differs from the Social Worker series as incumbents are not responsible for social services; differs from the Eligibility Specialist series as the primary responsibility is financial eligibility determination; and differs from the Integrated Case Worker series as the primary focus is providing the full scope of employability services.

Requirements

One (1) year of full-time experience as an Employment & Training Worker II; OR Six (6) months of full-time experience comparable to Employment & Training Worker II and completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing & measurement, or counseling preparation.
Knowledge of laws, rules, regulations and goals of publicly funded employment and training programs.
Knowledge of theory and methodology in career planning, vocational guidance programs, and employment counseling, including practical and realistic methods for assisting program participants become gainfully employed.
Knowledge of basic principles of individual and group behavior.
Knowledge of principles of training and staff development.
Knowledge of hiring trends and practices of private and public sector employers in the local labor market.
Knowledge of community-based job training programs and other resources available to low income job seekers.
Knowledge of Department and community resources available to clients.
Knowledge of computer terminology and computer keyboard arrangement.
Ability to elicit factual information from prospective and current program participants, some of whom may exhibit behavior or symptoms indicative of persons experiencing deprivation and/or emotional difficulties.
Ability to interpret financial information and make basic arithmetical computations.
Ability to evaluate and, when appropriate, recommend changes and/or corrections to program participant cases.
Ability to establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
Ability to listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
Ability to obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
Ability to monitor program participants' compliance with program regulations and requirements, and monitor progress toward becoming gainfully employed.
Ability to prepare reports, correspondence, forms, plans, and agreements.
Ability to accurately enter data into an automated computer system and navigate through multiple-screen records.
Ability to identify problems requiring referral to other sources.
Ability to speak and write effectively.
Ability to read, understand and follow complex rules, regulations, policies, and memos.
Ability to communicate with others from diverse socioeconomic and cultural backgrounds.
Ability to identify and evaluate needs and barriers to employment, and complete employability plans.
Ability to competently gather and accurately record and evaluate program related data.
Ability to manage automated and manual client and program records.
Ability to establish and maintain cooperative working relationships with employers, outside providers, agency staff, and the general public.
Ability to use a personal computer (databases, word processing, spreadsheets, and electronic communications) and automated systems effectively, and operate other modern office equipment such as a copier, telephone system and calculator.
Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class.
Must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Nice To Haves

Knowledge of laws, rules, regulations and goals of multiple public assistance programs.
Knowledge of resources available to obtain and verify information concerning eligibility.
Ability to train individuals and groups.
Ability to prepare and make presentations to a variety of audiences.
Ability to lead, direct, and train other employment services and eligibility staff and outside service providers.

Responsibilities

Assists in the development and implementation of procedures for employment and training and, depending on assignment, public assistance programs.
Administers and interprets vocational measurement tests; assesses program participants' employment readiness.
Identifies employment barriers and develops plan to assist client in overcoming barriers, including making referrals to other professional for assistance.
Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on clients' behalf for most appropriate services including enabling services.
Assists applicants and recipients in utilizing available resources.
Makes home visits in connection with casework assignments.
Provides community outreach for various agency programs.
Explains regulations, rules, and policies to clients to apprise them of their rights, responsibilities, and eligibility for participation and explains employment programs to clients and the general public.
Assesses clients' employment and education history and develops plans for participants to achieve gainful employment and provides career guidance and counseling.
Conducts interviews with a diverse population of clients to obtain and verify information.
Conducts orientation workshops and one-on-one training for new and returning program participants.
Presents information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
Regularly contacts and monitors participants' progress in meeting established goals and compliance with program requirements.
Within mandated timeframes, documents evidence of individual clients' non-compliance with program rules and regulations, and when appropriate, follows procedures for recommending imposition of sanctions for cause.
Monitors training and work site arrangements.
Serves as the Department's hearing representative when program participants dispute determinations concerning eligibility for program participation.
Assists in the gathering of labor market information and shares this information with program participants.
Develops and maintains client employment and training opportunities by maintaining positive liaisons with area employers and entities that provide job-related training.
Completes and processes documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
Enters and retrieves data and performs caseload management activities on an automated computer system; performs case reviews as assigned.
May assess family situation to determine if Family Stabilization services are appropriate.
May develop Family Stabilization service plan with family and service providers.
May provide training and/or lead direction to staff.