Employment and Training Worker II

CalHR•Quincy, CA

5d•Onsite

About The Position

This is an onsite position located in Quincy, CA. Remote work is not offered for this position. Retention Bonuses offered: $2,500 bonus upon completion of hiring $2,500 one year after hire $5,000 after second full year of employment Provides employability services to eligible applicants of local social service agencies; applies program regulations and procedures; assesses employment potential and barriers that interfere with securing employment; identifies needs for social and health services and makes referrals; collaborates with partner agencies and employers; uses an automated system to maintain and monitor participants' records and generate reports; may determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; and performs related work as required. Working under general supervision, Employment & Training Worker II is the journey level in the Employment & Training Worker series. Employees at this level are expected to be fully qualified and able to perform a wide range of employability services including initiating independent contact and collaborating with employers and other service providers. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Employment & Training Worker I, or if filled from the outside, require prior related experience. The Employment & Training Worker II differs from the Employment & Training Worker III in that the latter is the advanced journey level and may be assigned lead worker duties. The Employment & Training Worker Series differs from the Social Worker series in that incumbents in the Employment & Training Worker classes are not responsible for the provision of social services; differs from the Eligibility Specialist series in that the primary responsibility of an Eligibility Specialist is the determination of financial eligibility for public assistance programs; and differs from the Integrated Case Worker series in that the primary focus of the Employment & Training Worker series is in providing the full scope of employability services to eligible applicants.

Requirements

One (1) year of full-time experience as an Employment & Training Worker I; OR Thirty (30) months of full-time experience performing vocational guidance, employment counseling or placement services; AND completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing & measurement or counseling preparation; OR Three (3) years of full-time experience performing vocational guidance, employment counseling or placement services; OR Graduation from an accredited four year college or university; AND one (1) year of full-time experience performing vocational guidance, employment counseling or placement services.
Knowledge of general goals and purpose of employment preparation and training programs, and public social services programs.
Knowledge of effective and appropriate career, vocational, and employment counseling techniques.
Knowledge of occupational fields and regional labor market trends for private and public sector employers.
Knowledge of services provided within the department or agency that program participants may require and the procedure for referring participants for those services.
Knowledge of local and regional socio-economic conditions.
Knowledge of characteristics, customs and unique needs of local ethnic/cultural populations.
Knowledge of basic principles of individual and family behaviors that impact and/or contribute to family stability and self-sufficiency.
Knowledge of basic principles involved in the growth and development of personality and in-group processes.
Knowledge of department and community resources available to program participants.
Knowledge of computer terminology and computer keyboard arrangement.
Ability to apply techniques and methods for conducting successful employment-related interviews, record keeping and standard office procedures.
Ability to elicit factual information from prospective and current program participants who may exhibit behavior indicative of those experiencing deprivation and/or emotional difficulties.
Ability to interpret financial information and make basic arithmetical computations.
Ability to accurately gather, record and evaluate data necessary for the implementation of appropriate employment preparation and training programs.
Ability to prepare reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
Ability to establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
Ability to listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
Ability to obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
Ability to plan and organize caseload to ensure that deadlines and regulations regarding time limits are met.
Ability to read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
Ability to determine appropriate course of action in emergency situations.
Ability to enter information accurately into a computerized system, and navigate effectively through automated multi-screen client record system.
Ability to identify client problems that require referral to other social or community resources.
Ability to speak and write in a clear and concise manner, using correct English.
Ability to read, comprehend, apply, and follow complex rules, regulations, policies, procedures and other written instructions, including the policies, procedures, and programs of the Social Services Department.
Ability to prepare standard reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
Ability to use tact and diplomacy when communicating with all persons, including those with different socioeconomic and cultural backgrounds.
Ability to identify and assess program participants' employment barriers and develop individual participant plans for securing employment.
Ability to monitor individual participants' compliance with program regulations and when appropriate, implement required sanctions.
Ability to regularly evaluate individual participants' progress toward meeting established goals for securing employment; use appropriate methods to motivate and encourage participants and when necessary, to counsel participants who have not met goals or expectations.
Ability to coach individual participants in how to prepare for a job interview and meet future employers' job performance expectations.
Ability to present training workshops to groups of program participants.
Ability to establish, maintain, and manage complex records.
Ability to establish and maintain cooperative working relationships with co-workers, supervisory and managerial staff; area employers who are willing to employ program participants; community based services providers of child care, transportation and other services where program participants are required to attain employment goals; and all others with whom contact is made during the normal course of business.
Ability to operate office equipment such as a personal computer, (including automated systems, databases, word processing, spreadsheets, and electronic communications programs), calculator and photocopier.

Nice To Haves

The Employment & Training Worker II differs from the Employment & Training Worker III in that the latter is the advanced journey level and may be assigned lead worker duties.
The Employment & Training Worker Series differs from the Social Worker series in that incumbents in the Employment & Training Worker classes are not responsible for the provision of social services; differs from the Eligibility Specialist series in that the primary responsibility of an Eligibility Specialist is the determination of financial eligibility for public assistance programs; and differs from the Integrated Case Worker series in that the primary focus of the Employment & Training Worker series is in providing the full scope of employability services to eligible applicants.

Responsibilities

Utilizing Motivational Interviewing techniques, interviews and evaluates eligible program participants' employability to assist participants in achieving self-sufficient employment.
Administers and interprets vocational measurement tests.
Assesses clients' employment and education history; identifies employment related skills, abilities and barriers; develops goals and plans to improve skills and abilities and overcome barriers; provides career guidance and employment and training counseling; provides labor market information related to local employment possibilities; and as appropriate, refers clients to employment related educational and training opportunities.
Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on clients behalf for most appropriate services including enabling services.
Assists applicants and recipients in utilizing available resources.
Makes home visits in connection with casework assignments.
Provides community outreach for various agency programs.
Conducts orientation workshops and one-on-one training for new and returning program participants.
Reads, comprehends and applies complex regulations, rules, policies and procedures including the federal Work Participation Rate.
Participates in development and implementation of program strategies to increase the federal Work Participation Rate.
Explains relevant program regulations, rules, and policies to clients and the general public.
Presents information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
Conducts ongoing research to identify labor market information and employment and training opportunities for program participants; and establishes and maintains contacts with regional employers and training providers.
Completes and processes disbursement of funds, documents for clients' authorized supportive services, i.e., childcare and transportation.
Places clients into appropriate paid and/or non-paid work training assignments and monitors performance and progress.
Completes and processes documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
Operates a personal computer, including software programs and an automated system, to enter and retrieve data, manage individual client cases and overall caseload, compile statistical reports, and perform other assigned duties.
Maintains regular contact with clients to monitor each client's completion of tasks and progress toward attaining goals that will lead to securing employment, and compliance with program requirements.
Documents evidence of individual clients' compliance or non-compliance with program rules and regulations, and follows procedures related to the imposition of sanctions.
Performs a variety of clerical duties related to organizing, prioritizing and scheduling assignments; meeting deadlines; completing forms, reports and other documents; maintaining automated and manual files and logs; managing client cases; and fulfilling other responsibilities as required.
Establishes and maintains cooperative, effective working relationships with program participants; department employees; regional employers, educational facilities, trainers and all others who are program stakeholders and supporters.
May assess family situation to determine if Family Stabilization services are appropriate.
May develop Family Stabilization service plan with family and service providers.
Performs related duties as assigned.
Analyzes financial information and eligibility information to determine initial or continuing eligibility for multiple aid programs.
Enters and retrieves numerical and narrative data and issues benefits from an automated computer system.
Assists clients in accessing community services.
Organizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.