Employment and Training Worker I (Location: Trinity County)

CalHR • Weaverville, CA

5d • Onsite

About The Position

This position is located in Trinity County, CA, and requires in-person attendance. The Employment and Training Worker I is an entry-level trainee position responsible for providing employability services to eligible applicants of local social service agencies. This role involves applying program regulations, assessing employment potential and barriers, identifying needs for social and health services, making referrals, collaborating with partners, and maintaining participant records using an automated system. Some positions may also determine eligibility for public assistance programs through interviews and fact-gathering. Employees receive in-service training and are expected to progress to Employment & Training Worker II after one year of satisfactory performance.

Requirements

• One (1) year of full-time experience as an Eligibility Specialist II or Social Worker I.
• OR Six (6) months of full-time experience as an Eligibility Specialist II; AND completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation.
• OR Eighteen months of full-time experience providing case management, vocational guidance, employment counseling or employment placement services; AND completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing or counseling preparation.
• OR Two (2) years of full-time experience providing case management, vocational guidance, employment counseling or placement services; OR Graduation from an accredited four year college or university.
• Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class.
• Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Nice To Haves

• Knowledge of general goals and purpose of employment preparation and training programs, and public social services programs.
• Knowledge of effective and appropriate career, vocational, and employment counseling techniques.
• Knowledge of occupational fields and regional labor market trends for private and public sector employers.
• Knowledge of services provided within the department or agency that program participants may require and the procedure for referring participants for those services.
• Knowledge of local and regional socio-economic conditions.
• Knowledge of characteristics, customs and unique needs of local ethnic/cultural populations.
• Knowledge of basic principles of individual and family behaviors that impact and/or contribute to family stability and self-sufficiency.
• Knowledge of basic principles involved in the growth and development of personality and in-group processes.
• Knowledge of department and community resources available to program participants.
• Knowledge of computer terminology and computer keyboard arrangement.
• Ability to apply techniques and methods for conducting successful employment-related interviews, record keeping and standard office procedures.
• Ability to elicit factual information from prospective and current program participants who may exhibit behavior indicative of those experiencing deprivation and/or emotional difficulties.
• Ability to interpret financial information and make basic arithmetical computations.
• Ability to accurately gather, record and evaluate data necessary for the implementation of appropriate employment preparation and training programs.
• Ability to prepare reports, forms, plans and agreements required by program rules, regulations, policies and procedures
• Ability to establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
• Ability to listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
• Ability to obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
• Ability to plan and organize caseload to ensure that deadlines and regulations regarding time limits are met.
• Ability to read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
• Ability to determine appropriate course of action in emergency situations.
• Ability to enter information accurately into a computerized system, and navigate effectively through automated multi-screen client record system.
• Ability to identify client problems that require referral to other social or community resources.
• Ability to speak and write in a clear and concise manner, using correct English.
• Ability to read, comprehend, apply, and follow complex rules, regulations, policies, procedures and other written instructions, including the policies, procedures, and programs of the Social Services Department.
• Ability to prepare standard reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
• Ability to use tact and diplomacy when communicating with all persons, including those with different socioeconomic and cultural backgrounds.
• Ability to identify and assess program participants' employment barriers and develop individual participant plans for securing employment.
• Ability to monitor individual participants' compliance with program regulations and when appropriate, implement required sanctions.
• Ability to regularly evaluate individual participants' progress toward meeting established goals for securing employment; use appropriate methods to motivate and encourage participants and when necessary, to counsel participants who have not met goals or expectations.
• Ability to coach individual participants in how to prepare for a job interview and meet future employers' job performance expectations.
• Ability to present training workshops to groups of program participants.
• Ability to establish, maintain, and manage complex records.
• Ability to establish and maintain cooperative working relationships with co-workers, supervisory and managerial staff; area employers who are willing to employ program participants; community based services providers of child care, transportation and other services where program participants are required to attain employment goals; and all others with whom contact is made during the normal course of business.
• Ability to operate office equipment such as a personal computer, (including automated systems, databases, word processing, spreadsheets, and electronic communications programs), calculator and photocopier.

Responsibilities

• Utilizing Motivational Interviewing techniques, interview and evaluate eligible program participants' employability to assist participants in achieving self-sufficient employment.
• Administer and interpret vocational measurement tests.
• Assess clients' employment and education history; identify employment related skills, abilities and barriers; develop goals and plans to improve skills and abilities and overcome barriers; provide career guidance and employment and training counseling; provide labor market information related to local employment possibilities; and as appropriate, refer clients to employment related educational and training opportunities.
• Refer clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocate on clients behalf for most appropriate services including enabling services.
• Assist applicants and recipients in utilizing available resources.
• Make home visits in connection with casework assignments.
• Provide community outreach for various agency programs.
• Conduct orientation workshops and one-on-one training for new and returning program participants.
• Read, comprehend and apply complex regulations, rules, policies and procedures including the federal Work Participation Rate.
• Participate in development and implementation of program strategies to increase the federal Work Participation Rate.
• Explain relevant program regulations, rules, and policies to clients and the general public.
• Present information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
• Conduct ongoing research to identify labor market information and employment and training opportunities for program participants; and establish and maintain contacts with regional employers and training providers.
• Complete and process disbursement of funds, documents for clients' authorized supportive services, i.e., childcare and transportation.
• Place clients into appropriate paid and/or non-paid work training assignments and monitor performance and progress.
• Complete and process documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
• Operate a personal computer, including software programs and an automated system, to enter and retrieve data, manage individual client cases and overall caseload, compile statistical reports, and perform other assigned duties.
• Maintain regular contact with clients to monitor each client's completion of tasks and progress toward attaining goals that will lead to securing employment, and compliance with program requirements.
• Document evidence of individual clients' compliance or non-compliance with program rules and regulations, and follow procedures related to the imposition of sanctions.
• Perform a variety of clerical duties related to organizing, prioritizing and scheduling assignments; meeting deadlines; completing forms, reports and other documents; maintaining automated and manual files and logs; managing client cases; and fulfilling other responsibilities as required.
• Establish and maintain cooperative, effective working relationships with program participants; department employees; regional employers, educational facilities, trainers and all others who are program stakeholders and supporters.
• May assess family situation to determine if Family Stabilization services are appropriate.
• May develop Family Stabilization service plan with family and service providers.
• Perform related duties as assigned.
• Analyze financial information and eligibility information to determine initial or continuing eligibility for multiple aid programs.
• Enter and retrieve numerical and narrative data and issue benefits from an automated computer system.
• Assist clients in accessing community services.
• Organize caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.

Benefits

• The rate of pay of a county employer shall correspond with the letters A, B, C, D, E, F and G respectively, which denote the various steps in the salary range. Steps “F” & “G” steps are based on longevity: “F” step is upon completion of seven years of continuous service and 2.5 years at “E” step, “G” step is upon completion of 10 years of continuous service and 3 years at “F” step.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level