EMPLOYER SERVICES ASSISTANT MANAGER

Laborers Funds Administrative Office of Northern California Inc•Pleasanton, CA

11d•$74,969 - $112,454•Onsite

About The Position

This position is responsible for assisting in managing the staff and functions of the Collections, Employer Accounts, and Audit departments of a Taft-Hartley Trust Fund Administrative Office, incorporated to self-administer union negotiated fringe benefit packages of construction unions. This embodies receivables from individual Trusts Funds such as: Pension; Health/Welfare; Vacation; Training; and sundry other industry funds to be collected on behalf of union member beneficiary participants. Performs other duties as assigned. Additionally, this role involves exercising discretion and independent judgment.

Requirements

5 years’ related experience in Accounts Receivables, Collections, and Auditing required.
Strong knowledge of Collective Bargaining and Employer Agreements required.
Requires a complete working knowledge of system functionality, processes, and a complete understanding of employer accounts and agreements.
Requires in-depth working knowledge of both the production system and reporting system (Basys and Insight).
High language, mathematical and reasoning skills.
Strong communication skills.
Working knowledge of Microsoft Office and Outlook with extensive skills in Excel required.

Nice To Haves

Negotiation experience preferred.
Supervisory experience preferred.
B.A. in Business/ Finance/Accounting preferred

Responsibilities

Assist in overseeing the timely and accurate processing of contribution reports, deposits and account postings.
Assist in managing the Inside staff and assist with Field staff and their activities, reviewing status reports on unpaid balances.
Assist in managing the Employer Services employees and their activities. Run various status reports for quality control and confirm that company procedures and processes are being followed.
Administer employer accounts and review account updates to ensure accuracy and compliance with employer agreements.
Creates, edits / updates and maintain all employer agreements and contracts.
Works directly with District Council, Local Unions, and Attorneys on establishing, updating, and continuing and expiring agreements.
Negotiates, settles, and compromises on all outstanding balances by providing payment plan options, benchmarks, compromise on partial balances, waivers on LD’s, interest, and attorney fees.
Back up when needed to attend mediations, civil trials and depositions regarding audited files when assigned by the Director or Manager.
Creates, reviews and updates departmental procedures as needed and trains staff.
Assist in managing and maintaining departmental statistical reports regularly including the following: Outstanding delinquencies, Total contributions received, Total amounts collected by each division of the department, Percentages of uncollectable accounts, work distribution and balances, Ad hoc department reports.
Presents uncollectable files at the Delinquency Committee Meetings quarterly for the Board of Trustees to review and make recommendations.
Works with Trust Funds throughout the U.S. to coordinate agreements to transfer benefits from Fund Office to Fund Office under reciprocal agreements. Maintains incoming and outgoing individual reciprocal agreements.
Reviews and approves all requests to transfer, refund or adjust account balances when needed.
Works directly with representatives of the various Associations on agreement issues, employer dispute issues, or the set-up and facilitation of a new agreement or employer account.
Provide General Contractors with requested Unconditional/Conditional releases.
Directs staff when to file civil suits, bonds, and liens, against employers.
Reviews and confers with attorneys regarding status reports, civil action, determine the direction to take with cases.
Reviews and approves attorney status reports to be presented to the Board of Trustees.
Calculates and provides Withdrawal Liability estimates to employers.
Collects Withdrawal Liability from abrogated employers; facilitates abatement requests from abrogated employers and monitors their account upon approval to verify that all requirements are met.
Regular attendance.
Abides by all safety and security rules set forth by the company and regulatory agencies.
Performs all other duties and responsibilities assigned by the Fund Manager or its designated representative.
Responsible for assisting in staffing, supervision and performance management of employees.
Participates in staff management training and effectively manage employees in compliance with federal and state employment laws and regulations and company regulations.
Interviews, hires with approval from the Director and Sr. Management, trains new employees.
Conducts timely performance reviews, establishes clear goals, and supports learning opportunities for job skills and career growth.
Conduct regular staff meetings.
Performs department administrative approvals such as payroll, vacation requests, salaried staff Expense Reports and invoices.