Employer Services Analyst

Southern California Pipe Trades Administrative Corporation • Los Angeles, CA

1d • $30 - $37 • Onsite

About The Position

The Southern California Pipe Trades Administrative Corporation (SCPTAC) in Los Angeles, CA is looking to hire a full-time Employer Services Analyst. This role involves analyzing contributions and providing support to the Employer Services Department, which handles customer service for contributing employers and collections from delinquent employers.

Requirements

• High school diploma required
• Strong organization, prioritization, and time management skills
• Excellent interpersonal and customer service skills
• Ability to communicate effectively in written and verbal English
• Proficient with Microsoft Office applications
• Strong mathematical, analytical, and problem-solving skills

Nice To Haves

• Associate's or Bachelor's degree preferred
• Ability to read, understand and explain legal contracts preferred
• Knowledge of Taft-Hartley employee benefits plans helpful

Responsibilities

• Process monthly SCPT contributions
• Pursue collections from delinquent employers
• Provide exceptional customer service to employers
• Provide support for audits and collections
• Maintain and update knowledge in customer service and collection procedures by taking advantage of educational opportunities
• Management may assign other responsibilities based on the individual's abilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED