Employer Relations Coordinator
About The Position
Plannera is seeking an Employer Relations Coordinator (ERC) to work as part of the team that educates, supports, and engages the 750+ MEPP employers. ERCs provide educational presentations to MEPP members and support employers with pension administration training to help them understand their roles and responsibilities. The ERC performs a variety of duties, including but not limited to: builds partnerships and coordinates meetings with participating employer HR, payroll departments and union representatives for the efficient and effective administrative transactions and corrections; assists with the development of Plan member, participating employer and staff communication material to ensure communication is current with respect to legislation as well as policy and procedural changes; ensures accurate information is reflected on the Plannera website and directing changes as required; researches pension information, legislation, policy, procedures, making recommendations for action on complex member transactions; and recommends and assists with development of new policies or procedures as required.
Requirements
- Previous experience working closely with employers and their senior leaders.
- In-depth knowledge of pension plan administration.
- Knowledge of other retirement products including relevant legislation.
- Experience working with employers (senior level leadership interactions).
- Extensive experience administering pension plans especially Defined Benefit pension plans.
- Superior ability to interpret and apply policies, procedures and legislation relevant to pension administration.
- Strong verbal communication and presentation skills to develop and deliver presentations and training in individual and group settings to promote a greater understanding of plan provisions and legislation.
- Strong customer service skills.
- Superior written skills for development of communication materials and reporting.
- Excellent problem solving, analytical and math skills to develop solutions.
- Proficiency using computer applications such as word processing (e.g. Word), spreadsheets (e.g. Excel), and PowerPoint.
Nice To Haves
- Knowledge of Defined Contribution and Supplementary Retirement Plans.
- Completion of the Pension Plan Administration Certificate (PPAC), Administration of Capital Accumulation Plan (ACAP) and/or Retirement Plans Associate (RPA).
Responsibilities
- Builds partnerships and coordinates meetings with participating employer HR, payroll departments and union representatives for the efficient and effective administrative transactions and corrections.
- Assists with the development of Plan member, participating employer and staff communication material to ensure communication is current with respect to legislation as well as policy and procedural changes.
- Ensures accurate information is reflected on the Plannera website and directing changes as required.
- Researches pension information, legislation, policy, procedures, making recommendations for action on complex member transactions.
- Recommends and assists with development of new policies or procedures as required.
Benefits
- Comprehensive benefits package including a pension to secure your financial future
- Career development, advancement and learning opportunities
- Flexible work arrangements
- Vacation, earned days off (EDO) and other types of leave to support your well being
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
