Employee Transaction Specialist

Chicago Public Schools•Chicago, IL

12d•Onsite

About The Position

Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience. Reporting to the Talent Staffing Manager, the Employee Transaction Specialist will use district policies, practices, and guidelines to accurately and efficiently process all transactions related to staffing, including but not limited to new hire and rehire staffing, retirements and resignations, layoffs and displacements. This position will also evaluate applications from employees to determine that eligibility is in line with established laws, policies and procedures. This is a full-time, exempt position that will be paid for time worked on a salary basis.

Requirements

High school diploma or GED equivalent, required
Minimum of five (5) years of professional experience in a high-volume, administrative support role is required
High standards of customer service; Ability to maintain objectivity and confidentiality with highly sensitive information
Demonstrate high level of integrity, honesty, credibility, and the courage to make difficult yet necessary decisions with limited direction or oversight
Superior organizational, time management, analytical and problem-solving skills
Strong communication skills (Written, Verbal, Interpersonal); Capable of interacting and collaborating with various audiences
Highly skilled in conflict resolution; Capable of receiving and responding to complaints and escalations with an innovative approach leading to positive outcomes
Proficiency with use of MS Office (Word, Excel, PowerPoint, etc) and Google Suite (Google Sheets, Google Drive, Google Docs, and Gmail)
Adept at translating data requests to inform operational decisions
Ability to thrive in a fast-paced, often high-pressure environment while remaining flexible, efficient, and operating with a high level of professionalism
Ability to learn quickly, manage various tasks and projects while maintaining strong attention to detail, Capable of developing work plans and following through to completion
Ability to comprehend and adhere to Labor Union contracts

Nice To Haves

Associate or Bachelor’s degree from an accredited college or university is preferred
General administrative Human Resources experience is preferred

Responsibilities

Process initial step/lane placement for new hires, lane change applications, and PSRP upgrades
Complete range of processing activities related to employee staffing transactions, including onboarding and staffing for new hires and rehires, transfers, promotions, demotions, retirements and resignations, layoffs and displacements for assigned CPS networks and departments
Enter and maintain accurate data in various HR systems and Staffing Services databases
Assist employees with HR technology, answer questions, and participate in training efforts
Respond to routine questions on policies, procedures, staffing actions, and new‑hire onboarding
Manage onboarding, transfers, promotions, demotions, retirements, resignations, layoffs, and displacements across assigned CPS networks/departments
Work with the Staffing Manager on HR manual updates and meet regularly with peers to maintain consistent HR transaction practices districtwide
Other duties as assigned