Employee Support / HR Manager

Betenbough Companies • Lubbock, TX

1d • Onsite

About The Position

Strengthen People. Equip Leaders. Steward What Matters. People are at the heart of everything we do. As our Employee Support Manager, you’ll help ensure the systems, processes, and conversations that support our team members reflect both operational excellence and genuine care. This is an opportunity for an experienced HR professional who loves people, thinks strategically, and isn't afraid to step into complex situations. You'll partner closely with leaders, strengthen the employee experience, and help steward healthy, consistent people practices across the organization.

Requirements

• HR experience and/or expertise required
• Experience as an HR Manager, HR Generalist, HR Leader, or in a similar people-leadership role
• Strong judgment and discretion when handling confidential or sensitive employee matters
• Ability to balance relational care with organizational accountability and compliance
• Ability to coach and influence leaders across the organization
• A proactive approach to identifying opportunities and improving the team member experience
• Current and valid driver's license with the ability to be insured by company fleet insurance

Nice To Haves

• SHRM certification preferred

Responsibilities

• Lead employee operations, including recruiting, onboarding, employee records, and appropriate document retention while maintaining exceptional confidentiality and accuracy.
• Strengthen, simplify, and continually improve Employee Support systems and infrastructure to reduce complexity, increase consistency, and better serve leaders and team members.
• Ensure people systems balance genuine care, operational excellence, organizational policies, and applicable employment laws.
• Serve as a primary organizational resource for employment-related legal matters, partnering with outside counsel and internal leadership when appropriate.
• Identify organizational patterns, emerging risks, and recurring employee support challenges and provide leaders with meaningful insights that strengthen decision-making.
• Coach leaders through difficult conversations with truth, grace, accountability, and a focus on healthy resolution while preserving trust and relationships.
• Develop practical tools, resources, education, and communication that strengthen leader capability.
• Partner across departments to continually improve the employee experience while ensuring systems remain scalable, accessible, and aligned with our organizational purpose.
• Protect the confidentiality, dignity, and trust of every team member while modeling integrity, wisdom, and a high level of discernment in every interaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed