Employee Services Representative - PM Shift

Conestoga Meats•Breslau, ON

7d•CA$44,560 - CA$55,700•Onsite

About The Position

The Employee Services Representative is responsible for being the first point of contact for employees and for visitors, answering phones, maintaining the visitor management system, scheduling tours, reporting as well as other office duties. They are also responsible for providing administrative support to the Human Resources team. This position will support the Afternoon shift. Hours of work are from 11:30 PM – 8:00 PM.

Requirements

Successful completion of Office Administration program or HR certificate or equivalent combination of education, training and work experience
Above average communication skills, both oral and written
A demonstrated high degree of professionalism and diplomacy when dealing with internal/external customers
Good working knowledge of Microsoft Word, Excel, PowerPoint
A passion for people
High respect for confidentiality
Superior time management and organizational skills with keen attention to detail
Excellent interpersonal skills
Ability to work under pressure and meet deadlines
Ability to work from directives with little supervision in a team environment.
Takes initiative and demonstrates a “do whatever it takes” work ethic to get the job done
Consistently delivers on personal targets
Displays personal ownership and a sense of urgency over any issues or complaints that arise from the customer experience
Maintain an outstanding customer experience despite time pressures or obstacles
Communicates in a manner that is straightforward and easy to understand
Answers questions in a professional manner
Working with challenging requests/visitors/calls

Responsibilities

First point of contact for CMP employees
Creates employment confirmation letters
Posting/removal of daily/weekly HR board information around plant. Also ensure form boards are refilled throughout the week
Daily Attendance calls, system entry and employee coding.
Manages / Tracks recognition program; thank you’s / On the Spot Nominations
Greet, screen and directs all visitors
Ensures all visitors/contractors are signed in and issued security tags
Answers phones and directs calls in a professional manner
Maintains and updates the phone system and voicemail system as required
Orders and maintains office supplies
Sorts and delivers mail
Participates in and assists in coordinating employee social events
Maintains access card system and manages any issues related to this
Prep tours for employment candidates
Maintains company Organization Charts, phone lists and seating
Enters new employee information
Manage employee birthday cards monthly
Process employee parking passes
Determine employee eligibility for workplace materials such as safety glasses and safety boots
Data management for various initiative: On The Spot Nomination, Birthday Voucher redemptions, boot voucher, etc
Provide support on various HR projects and initiatives
Organizing and filing of employee paperwork
Other duties as assigned
Attend company required training
Remain current with technical knowledge in areas of responsibility
Attend regular 1:1 coaching/update sessions