Employee Resource Center Associate
MultiCare Health System
•$23 - $33•Onsite
About The Position
The Employee Resource Center Associate is a key corporate shared services position providing a Tier 1 point of contact for MultiCare employees system-wide. In this position, you will ensure employees receive the highest quality of service by recognizing and prioritizing employee needs.
Requirements
- Vocational business training or college course work or equivalent experience; AA degree preferred
- Minimum three (3) years of experience in a Human Resources department or healthcare administration required
- Minimum four (4) years in service or call center support or two (2) years leadership experience may be considered in lieu of HR experience
Nice To Haves
- Experience with employee benefits, policies/procedures and union contracts preferred
- Experience with computer software applications and/or high volume call center; health care environment experience preferred
Responsibilities
- Serve as a daily contact with employees and management to respond to inquiries or concerns regarding personnel actions, new hire paperwork, pay and benefits questions, or other employee concerns
- Always project a friendly and professional image
- Thoroughly review multiple data points (ImageNow, Lawson, Enwisen, team notes, etc.) at one time to provide accurate answers
- Review different benefits, contracts, pay, policies, etc. daily for any changes and adjusts notes accordingly
Benefits
- Competitive tuition assistance
- Generous PTO
- Code Lavender
- Employee Assistance Programs
- Competitive salary
- medical
- dental
- retirement benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
