Employee Residence Coordinator - Tusayan Area
About The Position
Live. Work. Explore. as a part of our Administrative/HR team at the Grand Hotel and the Grand Canyon Hotel & Suites! We’re hiring an Employee Residence Coordinator to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park! The Employee Residence Coordinator supports a safe, clean, and well-managed employee housing experience by coordinating unit assignments, move-ins and move-outs, inspections, turnovers, supplies, and resident communications. This role serves as a key point of contact for housing-related needs, partners closely with Human Resources and Facilities to resolve issues and helps promote a respectful residential environment that supports employee onboarding, retention, and daily living standards.
Requirements
- High school diploma or equivalent.
- Minimum 2 years of experience in employee housing, facilities coordination, housekeeping supervision, HR support, or a related administrative/customer service role.
- Valid driver’s license
- Proficiency with Microsoft Office and the ability to learn property/HR systems and complete accurate data entry.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee and housing matters.
- Must be at least 18 years of age and available to work weekends/holidays and varied shifts as business needs require.
Nice To Haves
- Prior experience leading or scheduling hourly staff (e.g., attendants/housekeeping) preferred.
- Bilingual communication skills preferred.
- Experience with HRIS, work order, or incident tracking systems; CPR/First Aid certification is a plus.
Responsibilities
- Coordinate employee housing move-ins, move-outs, and unit assignments to support timely onboarding and departures while maintaining accurate records and key control.
- Inspect vacant units and common areas to verify cleanliness, safety, and readiness standards; document findings and follow up on corrective actions.
- Coordinate unit turnovers, cleaning schedules, and checklists; provide direction and support to Employee Residence Attendants to ensure consistent routines and quality.
- Serve as a primary point of contact for housing-related questions and concerns; respond promptly and professionally while reinforcing housing rules and expectations.
- Identify, report, and track maintenance needs; partner with Facilities/Engineering to prioritize repairs and confirm completion in a timely manner.
- Maintain inventory of housing and cleaning supplies; order and store materials appropriately to support uninterrupted operations.
- Support resident communications, postings, and housing notices; remove outdated materials and ensure required information is displayed.
- Promote a respectful living environment through routine resident interactions and inspections; escalate concerns, incidents, and policy violations to Human Resources in accordance with procedures.
- Coordinate seasonal housing capacity planning with HR and operations to align unit readiness with hiring and peak arrival periods.
- Support transportation and supply runs between housing and nearby services as needed, consistent with site procedures and scheduling.
- Partner with site leadership on housing orientation touchpoints (rules reminders, community standards) to support a positive resident culture.
Benefits
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
