Employee Relations Specialist

HCR Home Care•Rochester, NY

15h•$24 - $28•Hybrid

About The Position

The Employee Relations Specialist will lead and champion initiatives that create an environment in which employees feel valued, can be successful, and are engaged. They will provide guidance on matters involving performance, behavior, conflict prevention and dispute resolution, and hourly and salaried employment practices. They will respond to and evaluate employee relations issues with a high level of customer focus and sensitivity. They will utilize data collected to identify trends and patterns and will report on findings.

Requirements

Minimum of 1 years’ experience applying general Human Resources practices in a Union and/or Non-Union environment.
Working knowledge of Federal and State regulations.
Proven ability to operate independently and maintain confidentiality.
Customer-focused attitude, with high-level of professionalism and discretion.
Exceptional computer skills with MS Office proficiency.
Ability and desire to travel is required.

Nice To Haves

Certification for Human Resource Professionals (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred
ADP Workforce Now experience preferred.
Valid driver's license with satisfactory driving record within company required standards preferred.

Responsibilities

Provide exceptional customer service to employees, both locally and in remote locations.
Manage the full performance management process including annual performance evaluations, disciplinary actions and performance improvement plans.
Assist with the development and implementation of employee relations policies, procedures, and guidelines.
Assist with recordkeeping related to hiring, termination, credentialing, transfer, and promotion, particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
Administer the equal employment opportunity and affirmative action programs with the assistance from contracted preparer.
Act as an advisor for managers on employee relations and labor relations issues.
Conduct internal investigations related to employee concerns and escalate investigations to the Director of Human Resources as needed.
Assist with exit interviews and preparation of reports showing trends and concerns for management to review.
Assist with Human Resources aspects of Department of Health audits.
Investigate reported worksite incidents and prepare monthly reports for the Senior Leadership Team.
Continuously look for areas of improvement in employee relations.
Assists with leadership development training.
Other duties/projects as assigned.