Employee Relations Specialist

Everstory Partners•Altamonte Springs, FL

20h•Onsite

About The Position

The Employee Relations Specialist supports the Director of Employee Relations in delivering consistent, compliant, and effective employee relations practices across the organization. This role partners with leadership to provide guidance on employee relations matters, conducts and supports investigations, and ensures alignment with company policies and employment laws. The Specialist manages routine employee relations matters independently while collaborating with the Director on more complex matters, continuing to build depth and expertise in employee relations.

Requirements

Bachelor’s degree in human resources or related field preferred
2 – 4 years of Employee Relations or HR experience required
SHRM-CP certification preferred
Experience supporting multi-site or multi-state environments preferred
Foundational knowledge of employment laws and HR practices
Ability to handle sensitive information with confidentiality
Strong communication and interpersonal skills
Ability to manage multiple priorities with guidance
Proficiency in Microsoft Office, HRIS systems, and case management systems

Nice To Haves

Occasional site visits (generally 1-2 times per year) may be required to support employee relations matters and investigations

Responsibilities

Support managers in addressing employee relations issues by providing guidance aligned with company policies, procedures, and applicable laws
Assist in coaching managers through performance concerns, including supporting the development and delivery of Performance Improvement Plans and Corrective Action
Partner with managers to support and help coordinate employee relations investigations, ensuring timely documentation and follow-up
Maintain and update employee relations case management tools and provide regular updates to the Director of Employee Relations
Escalate complex or high-risk matters to the Director of Employee Relations for guidance and direction
Support responses to external agency inquiries (e.g., EEOC) under the direction of the Director and Legal team
Assist with preparation for mediations or external proceedings as needed
Provide day-to-day employee relations support to leaders, serving as a resource for questions and guidance
Support leave administration processes, including maintaining accurate records in applicable systems
Assist in delivering employee relations and management training, both virtually and in person
Partner with HR and cross-functional teams to support consistent application of policies and processes
Complete administrative responsibilities timely and accurately (e.g. employment verifications, unemployment claims, employee file requests)