Employee Relations Specialist I/II/III

Auburn University•Auburn, AL

20d

About The Position

The Employee Relations Specialist supports the Manager of Employee Relations and Investigations in fostering a respectful, inclusive, and legally compliant workplace. The role addresses day-to-day employee relations matters, assists with investigations, and guides employees and managers on HR policies and procedures. It calls for problem-solving, interpersonal skills, and discretion, with an emphasis on fair, transparent processes aligned with organizational values and policies.

Requirements

Level I: Bachelor's degree.
Level II: Bachelor's degree and 2 years of experience in HR, employee relations, or a related field.
Level III: Bachelor's degree and 4 years of experience in HR, employee relations, or a related field.

Responsibilities

Serve as a first point of contact for employees and managers seeking guidance on employee relations matters, policies, procedures, and workplace best practices.
Assist with workplace concerns, performance issues, and grievances, promoting resolution and a positive work environment.
Partner with the Manager to support consistent, fair, and equitable application of policies and procedures across departments.
Support investigations by gathering and documenting information, conducting preliminary interviews, and assisting with evidence collection in accordance with organizational and legal standards.
Maintain thorough and organized confidential case records in HR Acurity, Maxient, and EthicsPoint.
Provide administrative and logistical support to the Manager in complex cases to help ensure investigations are timely, objective, and impartial.
Contribute ideas to improve employee relations and investigation processes, stay current on employee relations and compliance trends, and recommend improvements to people processes and policy adherence.
Help ensure employee relations activities comply with local, state, and federal laws and organizational policies, and identify potential issues.
Collaborate with the Manager to develop and update HR policies and procedures, using employee feedback and case trends.
Assist in designing and delivering training for managers and employees on topics such as conflict resolution, policy compliance, and effective communication.
Coach managers on employee relations issues and best practices in documentation and conflict management.
Assist in coordinating grievance processes and ensuring timelines, procedures, and legal requirements are met.
Prepare and organize documentation for grievance panels, schedule hearings, and keep involved parties informed.
Ensure disciplinary actions are accurately documented and comply with organizational policies and legal requirements.