Employee Relations Specialist

Fountain Tire • Edmonton, AB

1d • CA$95,000 - CA$100,000 • Onsite

About The Position

We’re seeking a dedicated Employee Relations Specialist to join our dynamic Human Resources team at our South Edmonton Corporate Head Office. This role is a key partner to our business, supporting leaders across Canada in fostering a positive, compliant, and high-performing workplaces.

About Fountain Tire:
Founded in 1956 in Wainwright, Alberta, Fountain Tire has built its success on strong partnerships, experienced ownership, and a commitment to quality. Today, we operate over 170 locations with more than 3,000 associates from British Columbia through Ontario. Our success is grounded in our values. We:
Act with a win-win partnership mindset
Embrace opportunity thinking and innovation
Value simplicity and practical solutions
Work hard while making time to have fun
Lead with a balance of heart, head, and hands
These principles have helped us remain one of Canada’s Best Managed Companies year after year.

About the Role:
As the primary trusted advisor to our Store and Field Managers, you will play a critical role in supporting employee relations across the organization. You will provide expert guidance and ensure consistent, fair, and compliant people practices. Key areas of accountability include:
Employee Relations: Provide coaching and support to managers on performance management, discipline, terminations, and workforce complaints.
Workplace Investigations: Lead end-to-end investigations, delivering clear, well-documented findings and recommendations in alignment with company policies and legal requirements.
Disability and Leave Management: Support managers with statutory leaves and short/long-term disability cases, including communication, documentation, and return-to-work planning.
Lead Employment Standards Compliance: Ensure compliance with provincial and territorial legislation and support resolution of Employment Standards matters in an ethical and effective manner.
Engagement: Assist the Human Resources Manager with executing and analyzing the associate engagement program.
HR Documentation and Records Management: Prepare and manage HR documents such as offer letters, fitness-for-work forms, warnings, termination letters, exit interviews and overtime agreements. Maintain accurate records of Associate Relations issues.
HR Systems and Policy Management: Support ongoing improvements to HRIS (UKG) and contribute to the development and enhancement of HR policies and processes.
Training and Development: Develop and deliver online and in-person presentations that educate and support Managers in the practice of effective associate relations and disability management.

Requirements

• A university degree with formal education in Human Resources
• Minimum 5+ years of Employee Relations experience
• Must possess or be eligible to obtain a CPHR designation.
• Strong knowledge of provincial Employment Standards and Human Rights legislation/regulations with excellent writing and research skills.
• Proven ability to apply solid logic and judgment in investigating problems and evaluating viable solutions.
• Effective communication, consultation, coaching and conflict management skills. This includes the ability to deliver these supports over the telephone or via email.
• Strong computer skills with intermediate or greater proficiency in all facets of MS Office.
• Proven ability to develop and maintain effective relationships with team members, associates, and vendors.
• A customer service and continuous improvement focus supported by excellent organizational and time management skills to manage independent work.
• A background and credit check will be required.

Nice To Haves

• Experience in disability management is considered an definite asset

Responsibilities

• Provide coaching and support to managers on performance management, discipline, terminations, and workforce complaints.
• Lead end-to-end investigations, delivering clear, well-documented findings and recommendations in alignment with company policies and legal requirements.
• Support managers with statutory leaves and short/long-term disability cases, including communication, documentation, and return-to-work planning.
• Ensure compliance with provincial and territorial legislation and support resolution of Employment Standards matters in an ethical and effective manner.
• Assist the Human Resources Manager with executing and analyzing the associate engagement program.
• Prepare and manage HR documents such as offer letters, fitness-for-work forms, warnings, termination letters, exit interviews and overtime agreements.
• Maintain accurate records of Associate Relations issues.
• Support ongoing improvements to HRIS (UKG) and contribute to the development and enhancement of HR policies and processes.
• Develop and deliver online and in-person presentations that educate and support Managers in the practice of effective associate relations and disability management.

Benefits

• Comprehensive cost-shared benefits including health, dental, vision, life insurance, and short/long-term disability coverage
• Competitive compensation with an annual base salary between $95,000 and $100,000
• RRSP matching to help you plan for a secure financial future
• Paid training and educational allowances to support your ongoing professional development
• Work-life balance supported by flexible policies and a convenient office location near Calgary Trail and Anthony Henday
• Associate perks including discounts on tires, parts, and services at all Fountain Tire locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level