Employee Relations Specialist (Fixed Term)

Marsh McLennan•Toronto, ON

1d•CA$76,700 - CA$114,900•Hybrid

About The Position

We are seeking a talented individual to join our People Function practice at Marsh. This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. This is a full-time, fixed term role through the end of February 2027. As an Employee Relations Specialist, you will support Employee Relations issue across the businesses of Marsh in the United States and Canada, partnering with HR Managers and the Employee Relations COE and collaborating across the Marsh Companies.

Requirements

4+ years of relevant HR experience, with a focus on complex Employee Relations issues
Ability to operate independently in most situations, exercising judgment on when to seek guidance from colleagues or experts for more complex matters
Experienced in supporting managers with employee relations case management including investigations and administration of case management
Demonstrated ability to coach People Managers at all levels through all aspects of performance management, policy interpretations, and complex ER issues
Strong analytical skills to track and identify trends in progressive counseling
Solid understanding of local laws, regulations, company policy, and HR processes, including familiarity with Marsh’s internal and external formal processes
Committed to ongoing self-development to stay current on professional knowledge
Excellent interpersonal skills, with the ability to build relationships across People Managers, business colleagues, and wider HR (CoEs, People Partners)

Responsibilities

Provide guidance and support to People Manager on employee relations matters, including conditions of employment, employee counseling, performance improvement processes, investigations, grievances, appeals, and disciplinary actions in consultation with the Employee Relations CoE
Support a wide range of employee relations issues, including progressive counseling, performance management, policy adherence, Accommodations, harassment/discrimination, retaliation, and short/long-term disability and FMLA, with guidance on applicable state and local laws
Serve as the highest level of ER support, resolving escalated issues in close partnership with the Employee Relations CoE
Use data and analytics to identify opportunities for continued education and support
Partner with HR Managers to build People Manager capability in progressive counseling and performance management, aligned to business priorities
Contribute to the People Function’s deployment of enterprise-wide HR programs and initiatives
Investigate complaints of discrimination, harassment, and retaliation; coordinate with Legal and the Employee Relations CoE on attorney correspondence involving current or former employees
Support leave and absence matters, including coordinating with the Leave team on return-to-work accommodations and logistics
Ensure local regulatory and statutory obligations, including required reporting, are met