About The Position

The Human Resources Employee Relations Specialist 2 provides hands-on and strategic support to managers and team members on performance management and workplace conflict issues, helping cultivate an innovative, high-performing, and inclusive culture. The role advises on and conducts sensitive investigations of potential policy and Code of Conduct violations. It requires quickly identifying complex employment and employee-relations issues and developing and implementing sound, balanced, and thorough solutions aligned with the organization’s cultural values.

Requirements

  • At least 3 years of human resources or relevant generalist experience, with emphasis on employee relations, employment law, customer service, and/or training and development.
  • Bachelor’s degree.
  • Excellent organizational skills and attention to detail, with the ability to juggle and prioritize multiple tasks while delivering on commitments.
  • Ability to write concise, clear, relevant, and persuasive documents, including correspondence, case analyses, and investigative reports.
  • Excellent public speaking, training, and/or leadership communication skills.
  • Ability to quickly connect with people across a wide variety of backgrounds.
  • Comfort working in a fast-paced environment and ability to manage ambiguity and change.
  • Proficiency with MS Excel, Word, SharePoint, and PowerPoint.
  • Knowledge of applicable state and federal laws to ensure legal compliance, including EEOC, DOL, ADA, FMLA, FLSA, and HIPPA.

Responsibilities

  • Implement effective, fair, and consistent employee-relations strategies.
  • Coach and consult on conflict resolution, facilitate problem solving, and administer performance improvement plans and progressive discipline procedures.
  • Ensure adverse employment actions, including discipline, suspension, and termination, comply with policies, regulations, and laws and align with the company’s mission and values.
  • Conduct HR investigations, document findings, and make recommendations to determine appropriate actions and close cases in a timely manner.
  • Maintain employee-relations data and ensure the tracking system is accurately updated.
  • Track, trend, and analyze employee-relations data; collaborate with HR Business Partners and HR leaders to develop strategies addressing trends.
  • Represent FMOLHS in unemployment filings, hearings, and appeals.
  • Partner with Legal, Risk, Compliance, HR Business Partners, and HR Centers of Excellence as needed.
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