Employee Relations Specialist

University of Miami•Miami, FL

3d•Onsite

About The Position

The University of Miami has an exciting opportunity for an Employee Relations Specialist in the Human Resources’ Employee Relations Office. The Employee Relations Specialist manages an array of investigative and compliance-related activities on behalf of Human Resources’ Employee Relations Office (“ERO”). This individual works independently, and initiates or performs investigative activities, as directed. The Employee Relations Specialist administers the University’s equal employment opportunity policies and procedures to ensure alignment with the University’s continuous efforts in providing equal access and adherence to applicable laws. This incumbent designs and conducts related trainings on various topics, such as diversity awareness, employment laws, and other EO/diversity issues. The Employee Relations Specialist facilitates and develops strategies to improve supervisor/employee relations, manages complaint processes, including receiving investigating, analyzing, and making recommendations; compiles information and writes responses or investigative findings for internal and external complaints.

Requirements

Master's degree in relevant field required
Minimum 5 years of relevant experience required
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Prepares investigative plans identifying the bases and issues involved, including, but not limited to the scope of the investigation; potential sources of evidence; individuals to be interviewed.
Investigates internal and external complaints/charges involving various employee relations matters, such as discrimination, harassment, retaliation, and various policy violations within established timelines.
Prepares responses to external charges and internal complaints for review and approval by supervisor.
Maintains up-to-date knowledge of job-related legislation, regulations, and guidance to provide professional consultation and assistance to managers, supervisors, staff, faculty, and students.
Provides support, guidance, and training to individuals on employee relations, diversity, and equal opportunity topics, and delivers training to HR partners on various HR topics and practices.
Manages and administers a broad range of tasks, including resolving complaints, counseling individuals on University’s policies and procedures.
Liaises with other functional units within Human Resources, including Client Services, Recruitment, Records, Talent and Organizational Development, Compensation, Payroll, and Benefits on various matters.
Assists in the management of the department’s case management system, including the entry, follow-up and closure of case files in an accurate and compliant manner.
Conducts all aspects of the job with appropriate level of confidentiality and sensitivity to employee and organizational data by storing documents carefully and disclosing confidential information only on a need-to-know basis.
Adheres to University and unit-level policies and procedures and safeguards University assets.