Employee Relations Specialist

Caesars Entertainment•Chandler, OK

19d•Onsite

About The Position

This role is responsible for managing and coordinating benefits and total wellbeing programming to reduce health risks, medical costs, and encourage healthy lifestyles. The specialist will work with HR Partners to administer benefit programs, including Medical, Dental, Vision, Flexible Spending, Life, and LTD, and will answer employee questions regarding these programs. Additionally, the role involves managing and tracking escalated leave of absence issues and supporting all functions of Human Resources as needed, performing other duties as assigned. Team members are expected to follow the Everyone Greets Everyone (EGE) policy, participate in mandatory meetings and pre-shift BUZZ sessions, and be able to get along with co-workers and work as a team. The ability to read, write, speak, and understand English, respond to visual and aural cues, and maintain a well-groomed, professional appearance are required. The role requires meeting attendance guidelines, complying with all state, federal, and regulatory policies, and working a varied schedule including holidays, nights, weekends, and overtime as needed.

Requirements

Ability to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must present a well-groomed, professional appearance.
Meets the attendance guidelines of the job and comply with all state, federal and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Must be able to get along with co-workers and work as a team.

Nice To Haves

Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

Responsibilities

Research and gather data to respond to federal, state, and local agencies (EEOC, DOL, Unemployment).
Address employee concerns, conduct comprehensive investigations, and recommend appropriate action based on company policy, procedure, and state and federal employment laws. Follow up with departments to ensure compliance.
Provide data, analysis, and recommendations on employee satisfaction and retention measures.
Spearhead, champion, and monitor employee engagement activities including closed-loop communication processes, exit interviews, EOS/SFS Administration, and improvement planning.
Assist and provide counseling to employees and management; discuss possible actions to be taken to ensure improvement in departments and to positively impact turnover.
Provide counsel to employees and all levels of management on company policies and procedures.
Organize and execute departmental climate surveys/focus groups/round tables and provide analysis and appropriate recommendations to management.
Execute activities for the employee grievance process, including the Board of Review.
Coordinate the annual employee feedback survey including quarterly follow-up for the purposes of identifying strengths and opportunities. Help departments and supervisors to evaluate and analyze data, providing recommendations and support.
Plan and execute employee relations, recognition, and engagement activities.
Conduct, monitor, and track performance management efforts.
Administer the employee HEART Fund process.
Manage budget(s) to support property and corporate engagement initiatives.
Organize work and input data accurately into various systems.
Act as a role model to other employees and always present oneself as a credit to Harrah’s and encourage others to do the same. Develop relationships with all levels of employees.
Maintain confidentiality.
Properly use, care for, and maintain company equipment, computers, supplies, etc.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies in an ethical manner.
Develop, coordinate, manage, and maintain benefits & total wellbeing programming to reduce health risk, medical costs and encourage healthy lifestyles.
Work with HR Partners to administer benefit programs, including Medical, Dental, Vision, Flexible Spending, Life and LTD; answer employee questions regarding benefits and wellbeing programs.
Manage and track escalated leave of absences issues.
Support all functions of Human Resources as needed and perform other duties as assigned.