Employee Relations Specialist
Ryan Specialty
•$72,000 - $90,000•Onsite
About The Position
The Employee Relations Specialist is responsible for managing a case load and working with leaders across the organization to ensure consistency in performance management. This role serves as a key liaison between leadership and staff, promoting effective communication, fair treatment, and a respectful workplace culture.
Requirements
- Bachelor’s degree in Human Resources, Business Administration or related discipline.
- 3+ years of experience as an HR Generalist with a focus on Employee Relations preferred.
- SHRM or HRCI Certification Required.
- Employment Law Knowledge (EEOC, FMLA, FLSA, ADA, etc.)
- Policy Communication
- Data Analysis
- Performance Management
- Training and Development
- Accommodations
- Employee Benefits
- Medical Leave
- Employee Relations
- Reductions in Force (RIF)
- Investigation
- Research
- MS Office including intermediate Excel use
- Service Now ticketing or other ticketing software
- Conflict Resolution/Management
- Ethical Judgement
- Emotional Intelligence
- Problem Solving
- Communication
- Critical Thinking
Nice To Haves
- 3+ years of experience as an HR Generalist with a focus on Employee Relations
Responsibilities
- Serve as a primary point of contact for employees and managers seeking guidance on workplace issues, conflicts, and disciplinary actions.
- Effectively utilize Case Management System (CMS) for thorough documentation of all cases while adhering to policies and procedures.
- Work with leaders and HR Business Partners across the organization to manage performance-related issues, including counseling, performance improvement plans, and terminations.
- Assist in conducting thorough investigations into employee complaints, disputes, and policy violations to ensure fair and consistent outcomes.
- Interpret and apply company policies and federal, state, and local labor laws to ensure organizational compliance and advise management accordingly.
- Support and present training to employees and management on employee relations issues, conflict resolution, and compliance.
- Foster positive communication channels between employees and management and facilitate effective collaboration within the organization.
- Partner with HR Coordinators to prepare reports and analyses of employee relations data to inform management and support strategic decisions.
Benefits
- paid time off for company holidays, vacation, sick and personal days
- paid parental leave
- mental health services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
