Employee Relations Specialist II

TD Bank • Portland, ME

12d • $91,000 - $136,240

About The Position

The Employee Relations Specialist II is a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle potentially litigious employee relations issues and any litigation issues that may arise. Advises and counsels HR Community, managers, and supervisors on TD Bank policy interpretation and workplace issues. Provides accurate investigation of facts, proper interpretation and application of company policies and adherence to all applicable employment laws. Crafts and negotiates solutions to situations that protect the reputation and assets of the organization. Provides performance management consultation and recommendations; conducts management training on performance management; conducts conflict resolution mediation (including but not limited to individual, group, department interventions and investigations). Subject Matter Expert on applicable employment laws. Represents TD Bank during mediation, trials, depositions, and negotiates effective solutions/settlements as needed to mitigate risk. Analyzes data and other information to identify trends to ensure employee issues are identified and addressed in a pro-active manner. May be asked to participate as an employee relations subject matter expert during mergers and acquisitions. Depth & Scope: Serves as a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle more complex or potentially litigious employee relations issues Develops proposals and recommendations related to policies and practices within own specialized area, while understanding the alignment between own specialty and other specialized areas Interprets data and assesses the risk associated with policies and programs, makes recommendations to mitigate risk and will escalate as required Works closely and effectively with assigned HR partners to ensure business needs are met. Supports the integration and implementation of HR programs across all client groups Serves as a mentor and trainer to educate members of the HR staff on the skills and knowledge necessary to comply with policies, procedures and all federal, state and local laws Partners to develop policy, training and communications materials on ER topics for the organization Represents the company at investigative hearings, settlement conferences, fact-findings, mediation hearings and depositions on assigned cases Investigates and properly documents sensitive ER matters in conjunction with and in cooperation with the Chairman's Service Center and/or Loss Prevention Prepares, crafts and negotiates legal documents and documentation that is required to properly communicate and memorialize agreements that are reached in employment matters for any of the corporate entities Serves as liaison with outside counsel and participates in all issues related to the timely and cost effective handling of assigned cases Develops and conducts a regular audit process of personnel files for employees identified to be at risk for litigation

Requirements

• Bachelor's degree or progressive work experience in addition to experience below
• Minimum of 7 years of HR or Legal experience with an emphasis in employee relations
• Demonstrated investigative, verbal, written, and negotiation skills
• Demonstrated experience providing employee relations consulting to all levels of management, including developing recommendations and implementing integrated solutions and strategies
• Demonstrated experience applying HR/ER policies, laws, and regulations in a corporate setting
• Demonstrated experience collaborating with cross functional teams in order to develop HR/ER related solutions
• Demonstrated experience consulting with internal and external business partners in a variety of HR disciplines such as Talent Acquisition, HRBP, Organizational Development, HR Operations/Compensation and legal counsel
• Demonstrated experience planning, organizing, and managing multiple concurrent and complex projects related to HR/ER initiatives
• Demonstrated experience gathering, analyzing, and interpreting HR/ER related data; and providing recommendations and resolutions to key stakeholders
• Highly confidential with strong ethical qualities, compassionate with a clear focus on details
• Advanced proficiency with Microsoft desktop software necessary to prepare exhibits and documents
• Excellent relationship management skills required in order to effectively partner with staff at all levels of the organization including senior levels of management
• Excellent interpersonal, collaborative and organizational skills
• Requires excellent one-on-one and group presentation and facilitation skills
• Willing and able to travel to any corporate location on short notice to handle critical matters

Nice To Haves

• PHR/SPHR Preferred

Responsibilities

• Serves as a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle more complex or potentially litigious employee relations issues
• Develops proposals and recommendations related to policies and practices within own specialized area, while understanding the alignment between own specialty and other specialized areas
• Interprets data and assesses the risk associated with policies and programs, makes recommendations to mitigate risk and will escalate as required
• Works closely and effectively with assigned HR partners to ensure business needs are met.
• Supports the integration and implementation of HR programs across all client groups
• Serves as a mentor and trainer to educate members of the HR staff on the skills and knowledge necessary to comply with policies, procedures and all federal, state and local laws
• Partners to develop policy, training and communications materials on ER topics for the organization
• Represents the company at investigative hearings, settlement conferences, fact-findings, mediation hearings and depositions on assigned cases
• Investigates and properly documents sensitive ER matters in conjunction with and in cooperation with the Chairman's Service Center and/or Loss Prevention
• Prepares, crafts and negotiates legal documents and documentation that is required to properly communicate and memorialize agreements that are reached in employment matters for any of the corporate entities
• Serves as liaison with outside counsel and participates in all issues related to the timely and cost effective handling of assigned cases
• Develops and conducts a regular audit process of personnel files for employees identified to be at risk for litigation

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees