Employee Relations Senior Manager

Dollar General • Goodlettsville, TN

2h

About The Position

The Employee Relations Senior Manager provides strategic and inspirational leadership to a team of Employee Relations Managers supporting Field teams, Field HR Directors, and Senior Talent Managers on employee relations issues. The role analyzes case details and facts, maintains objectivity, and collaborates with field management to ensure decisions align with company policies, Dollar General values, and federal and state laws and regulations.

This position leads and develops the Employee Relations Manager team, conducts District Manager investigations, represents Dollar General in legal proceedings, analyzes case trends, and collaborates with internal teams to improve processes. It is SSC-based and requires travel with overnight stays.

Requirements

• Ability to lead and inspire a team of managers conducting thorough investigations and partnering with field teams.
• Excellent problem-solving and critical-thinking skills.
• Ability to communicate effectively verbally and in writing with all levels of the organization.
• Strong attention to detail.
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII, and other employment laws.
• Ability to perform effectively under pressure and make objective decisions.
• Excellent collaboration skills.
• Ability to work efficiently in a fast-paced environment, including listening, responding, and electronic documentation.
• Strong organization and time-management skills.
• Facilitation, negotiation, and mediation skills.
• Five years of experience in HR, Employee Relations, Dispute Resolution, or a related field.
• Two or more years of experience leading a team of two or more HR professionals.
• Ability to travel and stay overnight; a current driver’s license and acceptable driving history are required.

Nice To Haves

• Bachelor’s degree in human resources or a related field preferred.

Responsibilities

• Partner with Employee Relations Managers and other departments to guide or conduct in-depth investigations, ensure proper documentation, and provide guidance on consistent practices.
• Manage team development, including training new Employee Relations Managers and assessing departmental needs.
• Conduct all District Manager investigations.
• Represent Dollar General in legal proceedings.
• Analyze trends and provide direction to Employee Relations Managers; partner with HR Directors, DVPs, and RDs for additional support.
• Participate in developing standard operating procedures and the Employee Handbook.
• Work with Risk Management, the Law Department, HRSS, Operations, ERC, and others to improve efficiency and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior