Human Resources (HR) Employee Relations Representative

Hobby Lobby Careers•Oklahoma City, OK

3d•Onsite

About The Position

Hobby Lobby Stores, Inc. is seeking a qualified individual to fill the position of Employee Relations Representative within the Corporate HR Department. This full-time, hourly (non-exempt) position is located at Hobby Lobby’s corporate campus in Oklahoma City. This position works closely with other members of the HR/Benefits/Leave/Legal Department. Before giving consideration to your application, we require a personal cover letter expressing interest in the position, why you believe your qualifications meet our needs, and salary requirements. AI generated letters will be disqualified and, if chosen for an interview, applicants may be asked to acknowledge that no part of their cover letter was AI generated. The Employee Relations Representative supports the Employee Relations Specialists in addressing and resolving HR issues and partners with Employee Relations Specialists to ensure compliance with Company policies and local, state, and federal employment laws. This position reports to the Employee Relations Supervisor.

Requirements

Basic knowledge of state and federal employment laws, including Title VII, ADA, FMLA, FLSA, and workers compensation
Excellent written and verbal communication skills to effectively and clearly communicate with employees, co-workers, other departments, vendors, and/or leadership
Computer skills (including experience with web-based systems and proficiency in Microsoft Word, Excel, and Outlook)
Ability to maintain confidentiality and handle sensitive information with discretion
Strong conflict resolution skills and ability to de-escalate difficult situations
Basic critical thinking, problem-solving, analytical, and decision-making skills
Ability to work independently and collaboratively as part of a team

Nice To Haves

Bachelor’s Degree (preferred) or equivalent related experience

Responsibilities

Advise managers on appropriate action regarding personnel issues in accordance with Company policies and federal, state, and municipal laws
Respond to Unemployment claims and assist with gathering documentation for hearings
Field phone calls and emails from employees, analyze the needs of the employee, and either responding to the employee or referring the matter to an Employee Relations Specialist
Respond to requests for personnel files and employment verifications
Perform other related tasks and duties as assigned