EMPLOYEE RELATIONS MANAGER

Compass Group•Los Angeles, CA

6d•Hybrid

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Requirements

Strong communication and interpersonal skills.
Thorough understanding of California employment laws, as well as and Federal employment laws.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, local City & State ordinances, and policies.
Thorough understanding of dispute resolution.
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
Must be able to multi-task effectively, managing multiple issues and projects as assigned.
Union experience is a must for this role.
California experience in HR is required.

Nice To Haves

Bachelor’s degree in Human Resources or related field preferred.
Four years of professional human resource administration, including two years in employee relations preferred.
Prior experience in HR within hospitality, retail, or food & beverage industry is preferred.
Prior experience working in a unionized environment.
Bilingual in Spanish and/or Chinese is preferred.
SHRM-CP or SHRM-SCP preferred.

Responsibilities

Works with the Regional HR Manager and HR A &G (when applicable) to assist in onsite investigations involving employees, making disciplinary action recommendations as necessary.
Utilize investigative techniques with employees and managers to complete thorough investigations.
Have the ability to summarize complex issues and investigations and make recommendations to Regional HR utilizing all Compass policies and Federal & California State laws.
In conjunction with Regional HR, Partners with client HR in the event that it is necessary.
Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
Ensure investigations are completed with recommendations made for next steps.
Follow up with management at accounts on action planning and training as necessary as an outcome of the investigation.
Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
Must have the ability to know when to escalate issues and collaborate in recommendations for disciplinary actions.
Works in conjunction with Labor Relations Management to ensure collective bargaining agreement is followed and Union grievances are mitigated to the extent possible at Unionized accounts.
Must be resourceful, with the ability to navigate through a large corporation while understanding applicable policies, procedures, and approval processes.
Occasional HR /Safety related project management as assigned.
Performs other related duties as assigned.