Employee Relations Manager II

State of North Carolina•Chapanoke, NC

11d

About The Position

This Employee Relations (ER) Manager position is responsible for managing, developing, implementing and coordinating the policies and programs specific to the ER function. This position administers the following programs/policies: •Disciplinary Actions •Employee Grievances and Hearings •Employee Assistance Program; and Workplace Violence. This position reports directly to the Deputy Human Resources Director for HR Services. HR Services’ focus is individual employee performance. We facilitate performance management through training and development, coaching and counseling, formal disciplinary action and dismissal, the NCVIP performance management process, and non-disciplinary performance improvement through the employee assistance program. We also administer the internal grievance process for NCDOT employees. Our objective is to support and empower optimal employee performance and to address performance deficiencies in a fair, effective, legally defensible manner. We accomplish this with our performance management administrator, our Employee Relations Manager and nine employee relations representatives who are positioned statewide, and our mediation and hearings coordinator.

Requirements

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and at least 5 years of experience in human resources, including 2 years of experience in an HR leadership position; or equivalent combination or education and experience.
Working knowledge of management, Department, human resources, and employee relations principles, practices, and procedures.
Experience interpreting State and Federal and Departmental employee relations laws, regulations, and other policies.
Experience communicating effectively and professionally verbally and in writing with people of various educational, vocational, and cultural backgrounds.
Demonstrated ability to plan, prioritize, and manage the work of direct reports.
Demonstrated ability to think analytically, exercise judgment, and maintain discretion in the application and development of ER policies, procedures and programs.

Responsibilities

Managing, developing, implementing and coordinating the policies and programs specific to the ER function.
Administering Disciplinary Actions.
Administering Employee Grievances and Hearings.
Administering the Employee Assistance Program.
Administering Workplace Violence programs.